And one which we can't duplicate! I have two Dell computers, both with Vista Home Premium and one 64-bit and the other 32-bit and the backup works fine.
Nor could I duplicate the problem on my HP Laptop with XP SP2. I never got around to updating to SP3 before I got the new Dell laptop. Other support people have tried and not been able to get the error either. It's pretty hard to solve a problem when we can't duplicate it. Wasn't there a problem with an XP service pack and AMD computers somewhere along the line? Thanks for using Legacy. Sherry Customer Support Millennia Corporation [email protected] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of ronald ferguson Sent: Tuesday, February 03, 2009 8:08 AM To: [email protected] Subject: RE: [LegacyUG] Error 91 revisited Janis, Nothing was clearly resolved but it did seem to be more common with Dell PCs, but that could just be because there are more of them around. Similarly those using vista seemed to have more difficulty in getting rid of the problem than those using XP. As you mention SP3, I take it that you are using XP. I have not installed SP3 and won't - indeed I used the request form not to install it for 12 months - as it was too buggy when released. whether it would cause an Error 91 I don't know. I believe that removing SP3 and sorting one's files out afterwards is something of a pain, perhaps someone who has done it can advise. Sorry, but this ball is definitely in Legacy's court! Ron Ferguson Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
