If you are installing it AS an update (such as when you go to the home page
on your current installation and select "Download and install now" you
should not need to enter any password. There is no need to uninstall the
existing program first and reinstall the new version fresh. If you are
getting a password prompt you are doing it the hard way.
Gary Templeman
----- Original Message -----
From: "Roy and Ila East" <[email protected]>
To: <[email protected]>
Sent: Saturday, July 11, 2009 11:04 AM
Subject: Re: [LegacyUG] Password to install update
I realized that, but I was trying to use a password I thought was supplied
by Legacy. It wasn't until I was closing the email message out, that I
realized it was from another website. Duh!!!
Talk about someone with egg on their face. Thanks for putting me on the
right track.
----- Original Message -----
From: "Kathy Shiell-Stokes" <[email protected]>
To: <[email protected]>
Sent: Saturday, July 11, 2009 12:16 PM
Subject: Re: [LegacyUG] Password to install update
The password required is not one that you select but the password that is
supplied and required by Legacy itself. in the case of the current
version of legacy the password is legacy7...all lower case(as have been
all legacy passwords.). The passwords are case sensitive so any
capitalization will fail.
At 12:49 PM 11/07/2009, you wrote:
I just tried to download the update, and when I entered my password, it
would not "take" capitalization. Its not my keyboard because as you can
see I can CAPITALIZE just fine with it.
After I input the password, and clicked next the only thing that happened
was the password was highlighted in blue. I am assuming this is to tell
me that it is incorrect, but I haven't been able to put the correct one
in because it will accept capitalization.
Does anyone have any suggestions?
Thanks,
Ila East
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/[email protected]/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
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No virus found in this incoming message.
Checked by AVG - www.avg.com
Version: 8.5.387 / Virus Database: 270.13.10/2231 - Release Date:
07/11/09 05:57:00
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/[email protected]/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/[email protected]/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages:
http://www.mail-archive.com/[email protected]/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
