I think I've followed all of the suggestions from the website on what
to do when after a crash the program doesn't work right.
Of course, I've rebooted (cold boot). It still puts me back to all
the default settings when the program is launched anew.
I've defragged. Same results.
I've first save my Legacy Data to another location. Then I
uninstalled Legacy 7 (Deluxe). It could not completely uninstall,
however, and I got the message:
"Could not open INSTALL.LOG.file"
I did a fresh download of the program. When opened, it had my
customer number and all that already in the fields I thought I'd have
to fill out, on a fresh install from a deleted product.
I did a couple of simple changes, e.g., fonts, female color,
background color. Closed the program, did a restart. Opened the
program again and those simple changes were still there. So I made
my other option choices. Closed the program, exited Legacy.
Restarted again. Opened Legacy. It set everything back to defaults
yet again.
I'm afraid to try to do anything with my data until this part of it
gets fixed. What else can I do?
Thanks for any help.
Mary Jo Harper
[email protected]
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