Randy, Have you gone to Options->Customize->Locations? That has nothing to do with "Locations" as Legacy normally uses, but is the locations of your data on the hard drive. A bit confusing, perhaps, but there you can change where Legacy looks for things.
On Mon, Dec 28, 2009 at 3:41 AM, Randy Clark <[email protected]> wrote: > Brian, > > I have all my user files but they're not being applied. That's why i > think they're in the wrong folder. How to tell exactly which folder or > subfolder they belong in? > > Randy > > On Sun, Dec 27, 2009 at 10:18 AM, Brian L. Lightfoot > <[email protected]> wrote: > > Greetings one and all on this after-Christmas shopping day. Santa brought > me a lump a coal. Of course it was a small one, several million years old, > and mounted on a small circular shaped piece of precious metal intended for > my wife. > > > > Anyhow, something to add to Sherry's post just for the benefit of others > that may someday find themselves in the same or similar predicament. When > re-installing Legacy, it is important to keep your pictures, reports, and > user preference files that you've created as part of your Legacy program in > the same exact folder path. Sherry and the rest of Legacy's support people > seem to want users to completely delete the Legacy folder after > un-installing but before re-installing, something that I don't believe is > really necessary but I will take their word for it as I haven't seen all the > possible things that can go wrong. One tip here....if you have accidentally > or intentionally already moved the Legacy executable file, Windows may > complain several times when you go to officially un-install the program. If > it says anything akin to not being able to find certain files, just click > through the process to continue. What you are trying to do is to tell your > computer for the time being to imagine that Legacy no longer exists on your > computer even though you as a human know that it actually is alive and well > in a half-way house elsewhere on your hard drive. > > > > So the tricky part is to back up your family file and all other data. > Sherry suggested a thumb drive or other external drive or temporary folder. > Here is an easy way to get everything into a temporary folder without losing > the names of any folders into which any of your data files may reside. > Simply use Windows Explorer and rename the "Legacy" folder to "xLegacy" (or > whatever your folder name may be). Then when you go to re-install, the > Legacy installation process will completely ignore your "xLegacy" folder and > create a new "Legacy" folder. After the installation, you can copy or move > all of your data files from xLegacy into the real Legacy folder. > > > > Those of you that use Vista may have to jump through some hoops and tell > the system several times that yes, you really want to rename this folder and > yes, you really want to move these files. If you were smart enough to turn > off UAC, then its easy. If you don't know what UAC is, then don't > worry...just keep clicking on yes, I really want to do these steps. > > > > After you've re-installed Legacy, and have manually moved all of your > data files back into their original folder names, and you have "restored" > your family file from within the Legacy program, you may want to visit the > Options/Customize/Locations tools and just check the folder path names to > see if that is what you really want. > > > > By the way, the main reason that Legacy is recommended to be installed > into its own folder instead of the "Program Files" folder was to accommodate > Vista users and problems that could come up with certain users not having > proper permissions and a few other user access things that only happen in > Vista. > > > > -----Original Message----- > > From: Sherry/Support [mailto:[email protected]] > > Sent: Saturday, December 26, 2009 10:21 PM > > To: [email protected] > > Subject: RE: [LegacyUG] multiple errors > > > > Oh dear, what a mess! You can’t “move” a program folder or an executable > file. It has to be properly installed on the hard drive. > > > > First uninstall Legacy. > > > > Then back up the Family File (File > Back up Family File) to a thumb > drive or other external drive or temporary folder. Put anything else you > want to keep from that entire c:\Legacy folder and sub folders with your > data files - pictures, reports, etc. > > > > Then delete the entire folder. > > > > Go back to our website to download and install the latest build, allowing > it to install to the default c:\Legacy folder. > > > > Then you can copy the Family File backup over to the c:\Legacy\Data > folder and restore it by going to File > Restore Family File. Also copy the > other files you saved. > > > > That should solve the errors you’re getting. > > > > And please turn off your HTML when you post to the list..... > > > > Thanks for using Legacy. > > > > Sherry > > Customer Support > > Millennia Corporation > > [email protected] > > http://www.LegacyFamilyTree.com > > > > We are changing the world of genealogy! > > > > When replying to this message, please include all previous > correspondence. Thanks. > > > > > > > > > > > > Legacy User Group guidelines: > > > > http://www.LegacyFamilyTree.com/Etiquette.asp > > > > Archived messages after Nov. 21 2009: > > > > http://www.mail-archive.com/[email protected]/ > > > > Archived messages from old mail server - before Nov. 21 2009: > > > > http://www.mail-archive.com/[email protected]/ > > > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > -- Jim Walton "...probe the past carefully and report it as it was, not as I wish it were" From Evidence Explained by Elizabeth Shown Mills Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
