In Which field? None seem to fit. On Sun, Dec 27, 2009 at 2:14 PM, Jim Walton <[email protected]> wrote: > Randy, > > Have you gone to Options->Customize->Locations? That has nothing to do with > "Locations" as Legacy normally uses, but is the locations of your data on > the hard drive. A bit confusing, perhaps, but there you can change where > Legacy looks for things. > > > On Mon, Dec 28, 2009 at 3:41 AM, Randy Clark <[email protected]> wrote: >> >> Brian, >> >> I have all my user files but they're not being applied. That's why i >> think they're in the wrong folder. How to tell exactly which folder or >> subfolder they belong in? >> >> Randy >> >> On Sun, Dec 27, 2009 at 10:18 AM, Brian L. Lightfoot >> <[email protected]> wrote: >> > Greetings one and all on this after-Christmas shopping day. Santa >> > brought me a lump a coal. Of course it was a small one, several million >> > years old, and mounted on a small circular shaped piece of precious metal >> > intended for my wife. >> > >> > Anyhow, something to add to Sherry's post just for the benefit of others >> > that may someday find themselves in the same or similar predicament. When >> > re-installing Legacy, it is important to keep your pictures, reports, and >> > user preference files that you've created as part of your Legacy program in >> > the same exact folder path. Sherry and the rest of Legacy's support people >> > seem to want users to completely delete the Legacy folder after >> > un-installing but before re-installing, something that I don't believe is >> > really necessary but I will take their word for it as I haven't seen all >> > the >> > possible things that can go wrong. One tip here....if you have accidentally >> > or intentionally already moved the Legacy executable file, Windows may >> > complain several times when you go to officially un-install the program. If >> > it says anything akin to not being able to find certain files, just click >> > through the process to continue. What you are trying to do is to tell your >> > computer for the time being to imagine that Legacy no longer exists on your >> > computer even though you as a human know that it actually is alive and well >> > in a half-way house elsewhere on your hard drive. >> > >> > So the tricky part is to back up your family file and all other data. >> > Sherry suggested a thumb drive or other external drive or temporary folder. >> > Here is an easy way to get everything into a temporary folder without >> > losing >> > the names of any folders into which any of your data files may reside. >> > Simply use Windows Explorer and rename the "Legacy" folder to "xLegacy" (or >> > whatever your folder name may be). Then when you go to re-install, the >> > Legacy installation process will completely ignore your "xLegacy" folder >> > and >> > create a new "Legacy" folder. After the installation, you can copy or move >> > all of your data files from xLegacy into the real Legacy folder. >> > >> > Those of you that use Vista may have to jump through some hoops and tell >> > the system several times that yes, you really want to rename this folder >> > and >> > yes, you really want to move these files. If you were smart enough to turn >> > off UAC, then its easy. If you don't know what UAC is, then don't >> > worry...just keep clicking on yes, I really want to do these steps. >> > >> > After you've re-installed Legacy, and have manually moved all of your >> > data files back into their original folder names, and you have "restored" >> > your family file from within the Legacy program, you may want to visit the >> > Options/Customize/Locations tools and just check the folder path names to >> > see if that is what you really want. >> > >> > By the way, the main reason that Legacy is recommended to be installed >> > into its own folder instead of the "Program Files" folder was to >> > accommodate >> > Vista users and problems that could come up with certain users not having >> > proper permissions and a few other user access things that only happen in >> > Vista. >> > >> > -----Original Message----- >> > From: Sherry/Support [mailto:[email protected]] >> > Sent: Saturday, December 26, 2009 10:21 PM >> > To: [email protected] >> > Subject: RE: [LegacyUG] multiple errors >> > >> > Oh dear, what a mess! You can’t “move” a program folder or an >> > executable file. It has to be properly installed on the hard drive. >> > >> > First uninstall Legacy. >> > >> > Then back up the Family File (File > Back up Family File) to a thumb >> > drive or other external drive or temporary folder. Put anything else you >> > want to keep from that entire c:\Legacy folder and sub folders with your >> > data files - pictures, reports, etc. >> > >> > Then delete the entire folder. >> > >> > Go back to our website to download and install the latest build, >> > allowing it to install to the default c:\Legacy folder. >> > >> > Then you can copy the Family File backup over to the c:\Legacy\Data >> > folder and restore it by going to File > Restore Family File. Also copy >> > the >> > other files you saved. >> > >> > That should solve the errors you’re getting. >> > >> > And please turn off your HTML when you post to the list..... >> > >> > Thanks for using Legacy. >> > >> > Sherry >> > Customer Support >> > Millennia Corporation >> > [email protected] >> > http://www.LegacyFamilyTree.com >> > >> > We are changing the world of genealogy! >> > >> > When replying to this message, please include all previous >> > correspondence. Thanks. >> > >> > >> > >> > >> > >> > Legacy User Group guidelines: >> > >> > http://www.LegacyFamilyTree.com/Etiquette.asp >> > >> > Archived messages after Nov. 21 2009: >> > >> > http://www.mail-archive.com/[email protected]/ >> > >> > Archived messages from old mail server - before Nov. 21 2009: >> > >> > http://www.mail-archive.com/[email protected]/ >> > >> > Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> > >> > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> > >> > >> > >> > >> >> >> >> Legacy User Group guidelines: >> >> http://www.LegacyFamilyTree.com/Etiquette.asp >> >> Archived messages after Nov. 21 2009: >> >> http://www.mail-archive.com/[email protected]/ >> >> Archived messages from old mail server - before Nov. 21 2009: >> >> http://www.mail-archive.com/[email protected]/ >> >> Online technical support: http://www.LegacyFamilyTree.com/Help.asp >> >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >> >> >> > > > > -- > Jim Walton > "...probe the past carefully and report it as it was, > not as I wish it were" From Evidence Explained > by Elizabeth Shown Mills > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp >
Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
