Thanks Wendy - I have already done the File Maintenance but have no new names to enter right now so I cannot see if the problem is solved. My last comment was just an aside. Appreciate the ideas! Keith -- Find-A-Grave "County Keeper" for Schuylkill County, PA
Keith A. McKain McCain-McKane-O'Kane DNA Group 1 - # Mc17936 Website: http://home.comcast.net/~geosci64 Email: [email protected] On Mon, Feb 1, 2010 at 12:58 AM, Wendy Howard <[email protected]> wrote: > Hi Keith, > >> Thanks Ron - will continue addressing the issue. Seems I can simply click >> NO and get around it - it is just annoying! > > I think you missed something here - what Ron told you does provide a > solution that will probably work. Continuing to click NO and not fixing > the actual problem is not a resolution! > > To recap, Ron said in his post to go to the Legacy Home tab in your > Legacy program, then "Online troubleshooting help" then "Solutions by > Error Number". You can also go to the Legacy web site and go to the > Help Centre, which lands you at the same place - > http://www.legacyfamilytree.com/Help.asp#SolutionsByNumber Then locate > your number and click on it, and read what it says. > > Most likely, in my experience, the solution offered that will solve your > problem, is #3 - run File Maintenance - Check/Repair. I've had to do it > a few times over the years when I've seen the same error that you've > reported. > > Hope this helps. :-) > > Kind Regards, > Wendy Howard > -- > Kaiwaka, Northland, New Zealand > http://freepages.rootsweb.ancestry.com/~wendyh65/ > <http://freepages.genealogy.rootsweb.com/%7Ewendyh65/> > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
