Consider this an open request to the Customer Support personnel at Millennia Corp. It seems that almost every day there is a message from somebody stating that they have subscribed to the LUG, unsubscribed, re-subscribed, yet they still receive no messages. Occasionally we here that somebody at Millennia is checking into the problem. In the meanwhile, because of the good-hearted intentions of the users on LUG, multiple messages are posted attempting to help the person which causes several threads of the original message to form. Yet we almost never hear back about the root cause of the problem.
I would occasionally like to see a message from Customer Support stating something to the effect of either (1) customer error (wrong email, spam filters, etc) or (2) server/administration error (not enough electrons, etc.). Otherwise we wonder if we are just spinning our wheels. Brian in CA PS - Just to make things clear.I don't have a subscription problems so please don't post a message about checking with my ISP, checking my spam filters, etc, etc. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
