Scott, Because it's a database program and databases are notoriously delicate. Good reminder to back up frequently, esp if you're doing a lot of work in the program.
You can find a solution to Error 3021 on our website - www.LegacyFamilyTree.com > Help Center > Technical Support > Solutions by Error Number. You probably won't see the font and printer messages again. Thanks for using Legacy. Sherry Customer Support Millennia Corporation supp...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. -----Original Message----- From: Scott Hall [mailto:seh0...@gmail.com] Sent: Wednesday, May 05, 2010 7:24 PM To: LegacyUserGroup@LegacyUsers.com Subject: [LegacyUG] Power outage now errors and other issues Tonight the power blipped out for about 12 seconds while I was using Legacy. When it returned, I restarted my computer and restarted Legacy ... but now the program is doing all sorts of funky things. It starts by asking me what report fonts I want, and then tells me it can't find a printer. When I'm in the database, I notice it has reset a bunch of options (like the headers on the Index View). When entering new people I get the error message 3021: No current record. Try again? If I click no, all seems well. Why would Legacy flip out because it wasn't shut off properly? Power outages happen. How do I get the program to operate normal again? Do I need to uninstall and reinstall? If so, how can I not have to redo every custom setting? Thanks, Scott Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergr...@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
