Thanks Sherry - I just got off the phone with Sales. They noticed the duplicate order & called me!!
On Tue, Feb 8, 2011 at 11:59 AM, Sherry/Support <[email protected]> wrote: > Sales is the only department which can help you with orders. > > Both Support and Sales have been really swamped and unfortunately, > we're not getting back to our customers quite as quickly as we'd like > to so please be patient. > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > > On Tue, Feb 8, 2011 at 10:54 AM, aparsons <[email protected]> wrote: >> Sherry, >> >> I tried to order a copy of the deluxe edition as a gift for someone. >> The first time I was unable to do it. I called to phone # if you want >> to order by phone. I reached a recording that said if I reached a >> recording it meant the person was on another call & to leave word. I >> waited several hours, then I asked person more skilled at computers to >> help me. To make a short story long - How can I check if I did one >> order or two? >> >> Thank you, >> Ann Parsons > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
