Thanks for your reply Brian. After consulting with Jim from Customer Support, and other IT people, I have come to the conclusion that there could be a bug in the printer driver, even thought I have updated it. However, the option of Copy and Paste will do the job. It's obviously not a Legacy issue.
Diane On Sat, Jul 16, 2011 at 7:50 AM, Brian/Support <[email protected]>wrote: > Legacy uses standard Windows Help Files so when you call Help it is > Windows that is opening the help file. Any printing issues are usually a > Windows problem not a Legacy problem. I just tried printing the Help > topic for the Family View and the Bold text there printed correctly. > Have you tried printing from the help in other programs? Does printing > from other program's help work? > > Brian > Customer Support > Millennia Corporation > [email protected] > > > On 26/06/2011 10:15 PM, Diane Sye wrote: > > When I print out a topic from the Help Menu, the first page has empty > boxes > > instead of text where the text has been formatted in bold. Page 2 prints > > normally. Why is this? > > > > Thanks, Diane > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
