Hi Vivian.

Do you know what format the picture was before you converted it ? Try to
make sure the file is not to big. Legacy has a hard time with large
photo's. We not to long ago had a user say that Legacy was running slow.
We found out he attached a 2mb file.

I hope this helps

Tim Rosenlof
Utah, USA
Researching Southern Sweden
Always -->  Document<-- your work.


On 11/15/2011 1:18 PM, Vivian Gullickson White wrote:
> Actually Sherry, what the gentleman is asking help for happened to me
> a while ago.
>
> I had downloaded an image from the internet and saved it to my photos
> file under Legacy. When I linked it to Legacy it would display in
> negative format.
> The image looked fine and opened fine in the Windows photo viewer and
> Picasa, but in Legacy appeared as a negative.
>
> What fixed it for me was to open it in my photo software program and i
> resaved it as a jpg. When I reattached it in Legacy it worked fine. I
> can't explain why it didn't work the first time as it did display
> correctly in all the other program.
>
> Vivian
>
> On Tue, Nov 15, 2011 at 9:01 AM, Sherry/Support
> <[email protected]>  wrote:
>> There is Danish language website with help available at
>> http://www.legacydansk.com/


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