Sherry, Would it be possible to have an auto responder reply to the submitter stating the suggestion has been recieved and listing an assigned log number for reference? That would certainly make followups less trouble to find as in this case.
Larry Lee On Fri, Feb 24, 2012 at 2:09 PM, Sherry/Support <[email protected]> wrote: > > Just go ahead and suggest it again. Indicate that it's possibly an > amendment to a previous suggestion. We'll sort it out. > > > Sincerely, > Sherry > Technical Support > Legacy Family Tree > > > > On Fri, Feb 24, 2012 at 12:15 PM, Paula Ryburn > <[email protected]> wrote: > > Sherry, > > I think I have submitted a suggestion for an update to the Lineage Report, > > but I don't remember if I did or not. And *if* I did, I would like to > > review what I requested and possibly update it. Is it possible to see a > > list of suggestions? by email address? Or should I just go ahead and > > suggest it again? > > > > Also, may I send you a question off-list? Well, it would be two questions. > > > > --Paula in Texas > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on > our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
