Brian, I’m running windows 7 64 bit with latest updates Legacy installed in default location C:\Legacy Running as administrator as I’m the only user on system Data file in C:\Legacy\Data I added a son to a couple with birth date and death date and immediately clicked the + to add burial info and nothing happened. After saving individual and re-opening I was able to click + and enter burial info.
George Davis From: Brian/Support Sent: Monday, April 02, 2012 2:22 PM To: LegacyUserGroup@legacyusers.com Subject: Re: [LegacyUG] Legacy Individual's Information Window Issue I have tested and I cannot duplicate this problem with my system. I have Windows 7 64 Bit. What are the systems you folks with the problem have. Answer the following: Windows version Legacy install location Are you running from a system administrator account in windows Where is your data file located. Brian Customer Support Millennia Corporation br...@legacyfamilytree.com http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. On 02/04/2012 3:06 PM, George/Kathy wrote: > I’m running version .180 and I’m seeing this problem also. > > George > > From: Kirstin > Sent: Sunday, April 01, 2012 5:17 PM > To: LegacyUserGroup@legacyusers.com > Cc: ChuckH44 . > Subject: Re: [LegacyUG] Legacy Individual's Information Window Issue > I don't know if anyone answered you, but I find the same thing. Just > figured it was a bug not worth worrying about. > > On 10/20/2011 9:23 PM, ChuckH44 . wrote: >> I have a question about data entry in the "Individual's Information" window >> and wondering if anyone else is seeing this? >> >> I noticed some time ago that when I added a new person and attempted to >> click on the "+" button to add a note or address for such things as the >> Born, Died, or Buried entries, that the button did not react. That is, a sub >> menu did not open to allow me to enter notes or info. It just ignored my >> mouse click on the "+". >> >> But if I saved the new individual, then reopened the individual's window, >> the "+" buttons would work properly. >> >> As a fairly new user, I thought maybe it was programmed this way for some >> odd reason, although frustrating. At a Legacy users meeting yesterday I >> found that no one else had noticed the issue. >> >> In fact one of the users tried the example with no problem. I don't know >> what operating system the user had. >> >> I have the program loaded on a couple of computers and have separate family >> files loaded, but have the same problem on each. >> >> I've even taken the step of doing a new install on another computer never >> used with Legacy with the original 7.5 disk. I can duplicate the same issue >> with the little sample family file included. Straight forward install with >> no options changed. >> >> These are all XP systems, current with all patches. Avg antivirus software >> disabled in the tests. >> Legacy Deluxe software version: 7.5.0.112 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
