Elizabeth, It sounds like the icon on your desktop may be corrupted. Can you try to run Legacy by selecting from the menu when you click on the start button (or Orb).
If that works, close Legacy and then instead of running from the menu, right click on the menu item and you should be able to 'Sent to' the Desktop again and thus make a new icon. ..Paul --- On Tue, 8/5/12, elizabeth <[email protected]> wrote: From: elizabeth <[email protected]> Subject: Re: [LegacyUG] Help! Legacy suddenly won't open!!! To: [email protected] Received: Tuesday, 8 May, 2012, 1:08 PM Yes, I've done that several times. I've been trying to get Legacy to open all day today and have rebooted numerous times and just get that error message as soon as I click on the Legacy icon on my desktop like I always do to open it.. Everything else seems to be working fine with my computer. I've run 3 different virus scans which found nothing. ============================================================ On Mon, May 7, 2012 at 10:45 PM, Wendy Howard <[email protected]> wrote: Hi Elizabeth, Have you shut the computer down and rebooted it? Wendy elizabeth said the following on 8/05/2012 2:41 p.m.: > Yikes! I have just tried to open my Legacy program several times > today and it won't open! It was fine yesterday and I have not done > anything to it or to my computer since then. I just keep getting a > 'program not responding' error message. What could be wrong? > > I use the free version. I think it was 7.4 or something like that. > It's not the latest update, probably the one before that. > > Help? > > Elizabeth Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
