In your latest email, you never stated that you had reported this before.

I think the programmers reasoning for setting the default to ANSEL is
a very valid one. If there are genealogy programs which can't read
anything but ANSEL and the person creating the gedcom nor the person
receiving it doesn't realize that the importing program doesn't
recognize ANSEL, then it makes sense to use that option.

Probably the best option would be for the programmers to allow the
user to change the default format if they wish to use something other
than ANSEL

We'll just have to wait and see what the programmers are able to do
with your report which was just forwarded to them.


Until then, you'll need to work-around it.

Sincerely,
Sherry
Technical Support
Legacy Family Tree


On Fri, Jun 8, 2012 at 9:19 AM, J G Barker <[email protected]> wrote:
> Ah, the full story...
>
> I reported the problem back in May and received this reply:
>
> On 15 May 2012 04:01, Brian/Support <[email protected]> wrote:
>>
>> There is no way to change it. You simply have to remember to use the drop
>> down list and select ANSi.
>
>
>
>
> On 8 June 2012 17:08, Sherry/Support <[email protected]> wrote:
>>
>> John,
>>
>> You didn't give the full story.
>>
>>
>> There are some genealogy programs which require ANSEL. To avoid
>> problems with that, we have ANSEL as default.
>>
>> The problem you reported with the "£" has been passed on to the
>> programmers.
>>
>> My suggestion to you was until the programmers can can the export
>> problem fixed, to select either ANSI or UTF-8
>>
>>
>> Sincerely,
>> Sherry
>> Technical Support
>> Legacy Family Tree
>>
>>
>> On Fri, Jun 8, 2012 at 8:38 AM, J G Barker <[email protected]> wrote:
>> > Some bright spark at Legacy decided to switch the default export from
>> > ANSI
>> > to ANSEL.
>> >
>> > This makes the £ sign export as superscript 1.
>> >
>> > Legacy Support tells me the solution is to remember to switch from ANSEL
>> > to
>> > ANSI for every export.
>> >
>> > Some solution!
>> >
>> > -----------------------------------------------------
>> > John



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp


Reply via email to