I have not used the subscription form in a while but when we originally moved to the current list management software there was an auto-responder that had the user click a link in the reply to validate their subscription. That had a terrible failure rate because the link that was sent frequently split over multiple lines and did not work for some email clients or had an extra space inserted that made the link invalid for many users.
I do not know if they are still sending out the auto-responses but I have not seen the complaints about broken links on this list for a long time. The frequency of the complaints about not receiving emails is much less than those about broken links. Brian Customer Support Millennia Corporation [email protected] http://www.LegacyFamilyTree.com We are changing the world of genealogy! When replying to this message, please include all previous correspondence. Thanks. On 05/07/2012 04:17, Larry wrote: > Brian, > Since this subscription issue occurs frequently would it be possible to have > an autoresponder to verify the new subscription? > > Larry Lee -- Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
