totally agree ================================================================
On Fri, Aug 31, 2012 at 8:32 AM, Marnie Oakes <[email protected]>wrote: > I'm with Pat. I seldom use Legacy Help because I don't find it helpful. > I would strongly recommend that the file be edited by someone unfamiliar > with Legacy. > Contextual help is of no use if you can't even get to the screen that > you want/need to use. > Marnie > > On 8/30/2012 11:58 PM, Pat Hickin wrote: > > Brian, > > > > That's it -- that's precisely the problem! I expect Legacy to give me > > instructions/directions in the order in which I must do them -- not in > > more or less reverse order. I get discouraged when I cannot even > > understand the very first sentence. > > > > If that last paragraph "Ancestor Options help" was placed immediately > > after the first paragraph, then the explanation that follows would be > > easy to understand. > > > > Does Legacy ever have (or has Legacy ever had) someone who is new to > > Legacy help with the editing of your "Help" explanations? > > > > I think that could help make Legacy "Help" more helpful!! :-) > > > > Thanks for your explanation! > > > > I think that will prove useful when I encounter similar problems in the > > future!! > > > > Pat > > > > > > On Thu, Aug 30, 2012 at 3:27 PM, Brian/Support > > <[email protected] <mailto:[email protected]>> wrote: > > > > Look at the last line of that Ancestor Options help screen. It tells > you > > how to get to the screen that is discussed in this topic. > > > > Once you are on the correct screen for the help topic the topic > should > > make more sense. > > > > Brian > > Customer Support > > Millennia Corporation > > [email protected] <mailto:[email protected]> > > http://www.LegacyFamilyTree.com > > > > On 30/08/2012 13:54, Pat Hickin wrote: > > > I have such a problem with Legacy Help! > > > I wish that some of you who are apparently able to understand > their > > > instructions will read the following and tell me what I am doing > > wrong!! > > > > > > For example, I want to tag the ancestors of a particular > > individual (Susan > > > Berry McChesney). > > > > > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > > on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
