This is a problem with the Windows Installer. Even though you have removed the Clooz program from your machine there is still an Installer configuration file on the machine that is starting the Installer when Legacy tries to open a common file used by both Legacy and Clooz.
There is a utility available from Microsoft to clean up Windows Installer remnants that can cause this issue. It is available here: http://support.microsoft.com/kb/290301 The page also includes instructions on how to use the cleanup utility. download and install the cleanup utility. Find Clooz in the Windows list of installed files/programs, click on it and use the remove button. Brian Customer Support Millennia Corporation [email protected] http://www.LegacyFamilyTree.com -- On 13/09/2012 13:35, Chuck Schober wrote: > On Sun, Sep 9, 2012 at 8:40 AM, Chuck Schober <[email protected]> wrote: > >> Whenever I launch Legacy, I get several messages trying to launch another >> program (Clooz 2.1). Selecting the cancel button clears the installer >> window, but it is very annoying.. Any suggestions on how to eliminate this >> problem? >> >> Thanks in advance >> >> -- >> >> Thanks to all. Can not find the Clooz application on my computer.Have > tried several removal programs and can not find it > > So for now will have to live with the issue. > > Thanks again. > > Chuck > > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
