Tessa,

Very well said.  Unfortunately, there are those are not very thankful for what 
Legacy has provided to the users at no additional cost.  Yes, many of the 
webinars are offered for sale on CD after the webinar has been presented FREE 
of charge, and the recorded webinar is offered FREE of charge for several days 
before being available by purchase only.  Think back to the furor that was 
caused when a couple of months ago Geoff had the unmitigated gall to reschedule 
one of the webinars to a date into next year.  There were those on this list 
who were downright ridiculous in the way they acted about the postponement.

This latest discussion once again shows that there are some people who want, 
want, want and show no gratitude for what they are given free of charge.  
Apparently, those individuals feel that Millennia has bottomless pockets and 
therefore have no right to try to recoup some of the money they spend for 
marketing, arranging the webinars, recording the webinars etc.

Perhaps, in an attempt to quell some of the blatant greed that was displayed in 
some of the earlier posts, Geoff should refer to the "documents" provided with 
the purchased CDs as training materials that are included on the CDs only.  
Unfortunately, there will still be those who think that the fact that the CDs 
are sold is greed.  These are the same folks who probably have the first dollar 
they made, and think everything should be given to them for free.

Ron Bernier
Woonsocket, RI

-----Original Message-----
From: Tessa Keough [mailto:[email protected]]
Sent: Thursday, December 06, 2012 4:14 PM
To: [email protected]
Subject: Re: [LegacyUG] Webinar_ Irish Ancestors

Definitely an interesting conversation. Geneabloggers has daily memes and 
Thursday always includes a "Thankful Thursday." This seems like an appropriate 
place for my thoughts today.

(1)  I am thankful for a great genealogy database program that I found six 
years ago and has gone through one major (read $ cost) upgrade in that time. 
All other changes have been improvements that are rolled into the program. I 
appreciate the time and thought that goes into the improvements and (fingers 
crossed) upgrades.

(2) I am thankful that Legacy offers a free version for those who don't need or 
want all the bells and whistles but who do want a robust program. If at some 
point they decide to move up to the paid program, it is easy and pretty 
painless. We don't know other people's financial situations and I think it is a 
good thing that a free program exists, that ancestry and some other websites 
are offered free at libraries, and that familysearch.org does so much and 
provides so many free materials (including recorded presentations).

(3) I am thankful that Legacy offers (and was one of the first to
offer) webinars. There have been a number of excellent webinars on a wide 
variety of topics by well-known genealogists and skilled professionals. Legacy 
has also given a leg up (so to speak) to some newcomers in the field - I would 
not be aware of Marian Pierre-Louis otherwise. I hope that Legacy will continue 
to look to the genealogy community for the next "bright stars" in genealogy. I 
am also thankful that the webinars are not all related to the Legacy product 
but run the gamut of technology, country research, organization, writing and 
publishing, and all topics in between.

(4) In this regard, I will say from experience that putting together a 
presentation that is informative, entertaining and educational is no mean feat! 
I put together 3 short presentations for Legacy (hey Geoff
- whatever happened to the June 2012 Legacy Idol recording?). It is 
time-consuming and a bit nerve-racking as you cover the topic and also wonder 
about questions or comments. I am thankful for the individuals who volunteer 
and spend the time to put together quality presentations.

(5) Is every webinar or presentation a home run - no, but there have been very 
few occasions when I did not think my attendance was a worthwhile use of my 
time. I say this having attending many in-person seminars (genealogy, 
political, legal, photography, etc.) that made me want to do bodily harm to the 
presenter and his/her PowerPoint presentation.

(6) I am thankful that Legacy provides options - you can attend the webinar 
live and/or watch the recording for 10 days before it is pulled back for sale 
by CD. This is not the case with others doing webinars (and I get why they need 
to have the recordings behind their pay-wall). Do I begrudge anyone who is 
spending the time and effort to put together a presentation to make some money 
from that effort - NO NOT AT ALL. We all know the value of providing a service. 
I don't think anyone asks their doctor, lawyer, accountant, plumber, or 
contractor to work for free - why do we expect teachers or genealogists to do 
so?

(7) I am thankful that there are plenty of opportunities to learn more about 
Legacy  from those who use the product and comment at the forum, the user 
groups that meet in person or on the web (Legacy Virtual Users' Group monthly 
hangouts - live and recorded at Google+ that discuss using Legacy), Legacy 
users who write extensively at their blogs (JL Beeken comes to mind with some 
great blog posts) - just Google it and you will find all kinds of free learning.

(8) Finally I am thankful that the folks who work at Legacy seem very concerned 
that we get our questions answered timely and (usually) with good cheer. 
Whenever I have had the need or opportunity to engage with them - in emails, 
telephone calls, or at vendor halls - I have come away very impressed.  I know 
from my work with the Guild of One-Name Studies that working with a far-flung 
membership is not easy and working with a product that is used in a variety of 
ways by people with a variety of tech skill levels is challenging.  I have 
found both Legacy and the Guild do it with good grace.

Simply put - there are many companies out there that want our dollars and we 
have to make decisions how we spend our genealogy budgets. I certainly feel I 
get more than my money's worth from Legacy and I think if we all give it some 
thought, we would agree.

Geoff you might want to refer to the "handouts" that seem to have made some 
webinar viewers testy as a CD extra - whether that is copy of the slides with 
speaker notes, a reading list, an outline, or a worksheet.
Since I don't know what the presenter includes (and I am guessing it depends 
upon the presenter) it is hard to call it one thing. Another thought is that if 
a presenter wants to provide a short synopsis or outline of what they are 
presenting to all attendees at a webinar, to truly be a "handout" it could be 
provided free during the webinar.

Just my two cents worth - happy we can have this discussion and share our 
thoughts.

Tessa Keough
Guild of One-Name Studies, No. 5089
Legacy Virtual Users' Group
One Place Studies - Plate Cove, Newfoundland




On Thu, Dec 6, 2012 at 10:44 AM, Geoff Rasmussen <[email protected]>
wrote:
>
> Interesting discussion everyone....there have only been a small
> handful of webinars where we have given away the handouts for free.
> Nearly all webinars include the handouts on the CD only. This decision
> allows us to partially pay for the costs (not inexpensive) of
> marketing, hosting, and producing each webinar and permitting them to
> be viewed for free. Your discussion has caused me to rethink the term
> handouts - I guess the term implies that they are free, so many we
> need to come up with a better term. If you have any good suggestions, please 
> email me at [email protected].
>
> Thanks,
>
> Geoff Rasmussen
> Millennia Corporation
> [email protected]
> www.LegacyFamilyTree.com
>
>
>
> On Thu, Dec 6, 2012 at 10:59 AM, Ronald Bernier
> <[email protected]> wrote:
>>
>> I'm curious has anybody had the courtesy to ask Legacy/Geoff directly
>> about the handouts?  Maybe it's just easier to have a mob action to
>> slam Milennia on a public forum.
>>
>> Ron Bernier
>> Woonsocket, RI
>> Sent from my iPhone
>>
>> On Dec 6, 2012, at 12:56 PM, "Wes" <[email protected]> wrote:
>>
>> > On 06-Dec-2012 12:42 PM, Brian L. Lightfoot wrote:
>> >> You and several thousand other participants have now learned that
>> >> Millennia and Judy Wight have managed to redefine the word
>> >> "handout" to mean available for purchase instead of its historical 
>> >> meaning, i.e. freely given.
>> >> The next real seminar that I attend in person, I think I'll
>> >> interrupt the speaker and ask "How much are these free handouts
>> >> here at the back of the room?"
>> >>
>> >> Why or why did they did just not say that the additional
>> >> information was available on the CD which is available for
>> >> purchase? Then there would have been no questions.
>> >>
>> >> Brian in CA
>> >> (PS - Just like you, I followed the link during the live webinar
>> >> for the "handouts" and found myself on the Millennia web page
>> >> where one could buy the CD. I looked all over for the small print
>> >> about obtaining the handouts then it occurred to me. They were
>> >> free but only if you paid for
>> >> them.)
>> >>
>> >> <snip>
>> > I, too, am irked by the fact that the handouts are no longer
>> > included with the webinar.  They used to be, but I guess Millenia
>> > caught the greed bug just like wallstreet.
>> >
>> > Wes
>>
>> >
>> >
>> >
>> > Legacy User Group guidelines:
>> > http://www.LegacyFamilyTree.com/Etiquette.asp
>> > Archived messages after Nov. 21 2009:
>> > http://www.mail-archive.com/[email protected]/
>> > Archived messages from old mail server - before Nov. 21 2009:
>> > http://www.mail-archive.com/[email protected]/
>> > Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>> > Follow Legacy on Facebook
>> > (http://www.facebook.com/LegacyFamilyTree)
>> > and on our blog (http://news.LegacyFamilyTree.com).
>> > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>> >
>> >
>>
>>
>>
>> Legacy User Group guidelines:
>> http://www.LegacyFamilyTree.com/Etiquette.asp
>> Archived messages after Nov. 21 2009:
>> http://www.mail-archive.com/[email protected]/
>> Archived messages from old mail server - before Nov. 21 2009:
>> http://www.mail-archive.com/[email protected]/
>> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
>> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
>> and on our blog (http://news.LegacyFamilyTree.com).
>> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
>>
>
>
>
> Legacy User Group guidelines:
> http://www.LegacyFamilyTree.com/Etiquette.asp
> Archived messages after Nov. 21 2009:
> http://www.mail-archive.com/[email protected]/
> Archived messages from old mail server - before Nov. 21 2009:
> http://www.mail-archive.com/[email protected]/
> Online technical support: http://www.LegacyFamilyTree.com/Help.asp
> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree)
> and on our blog (http://news.LegacyFamilyTree.com).
> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp




Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp


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