Try to open your Legacy database with FTM
From: BK Ford [mailto:[email protected]] Sent: Wednesday, April 10, 2013 3:21 PM To: [email protected] Subject: Re: [LegacyUG] Panic! I do have family tree maker 2011 on hand. But when I was looking at some forums, it sounded like to bring a fdb file in to FTM 2011 could bring it in with a lot of errors. Is that not the case? Sent from iPhone On Apr 10, 2013, at 5:12 PM, Vivian Gullickson White <[email protected]> wrote: I mean it will convert a Legacy file *WITHOUT* converting to a gedcom. On Wed, Apr 10, 2013 at 3:08 PM, Vivian Gullickson White <[email protected]> wrote: Barbara, FTM will convert a Legacy database with a gedcom. Vivian On Wed, Apr 10, 2013 at 2:56 PM, Ron Ferguson <[email protected]> wrote: Barbara, I saw this post after I had sent my last one, it is interesting that Legacy tech. have the same thoughts as I re a possibly defective PC., and seem to have dealt with the questions which I posed. Ron Ferguson http://www.fergys.couk/ <http://www.fergys.co.uk/> -----Original Message----- From: BK Ford Sent: Wednesday, April 10, 2013 10:08 PM To: [email protected] Subject: Re: [LegacyUG] Panic! I am now desperate. I spent some time with the tech support people at Milennia looking around on my computer. He could not solve the problem. He did try 7.5, and it returned the same error. He said there must be some sort of conflict on my computer, but he did not have a clue what it might be. He was very apologetic. He set my BitDefender antivirus software to Game Mode and thought that might do it, but no. The program actually opens, but the second I try to open a file, like the Sample file (and he also created a test file, but same thing), it returns the error. I used the program on this same Windows 7 computer not very long ago. The only programs I have installed since that time, according to my Control Panel, are Turbo Tax and Java and something called Microsoft Silverlight (I didn't actually install that--don't know what it is or where it came from). I uninstalled Java. No change. He suggested that as long as I use this computer, I probably can't use Legacy. That doesn't make sense to me, as I used it on this very computer not long ago. He said the incompatibility issue is not that uncommon, and yet there is no "list" of known incompatible software. I feel totally stranded. Is there any way I can send my data file and have someone convert it to a gedcom so that I can open it in another family tree software program (like FTM or something)? Right now, I don't even think I can create a gedcom, can I? The tech support guy said he didn't think I could. Please help.... Barbara Sent from my iPad On Apr 10, 2013, at 12:43 PM, "Lee Bruch" <[email protected]> wrote: > Have you contacted Legacy support and had them look at your computer and > assist you working on it via the web? > Even though I understand quite a bit about technology I have found other > support services like that very helpful. > >> -----Original Message----- >> From: BK Ford [mailto:[email protected]] >> Sent: Wednesday, April 10, 2013 10:33 AM >> To: [email protected] >> Subject: Re: [LegacyUG] Panic! >> >> Virginia, in order to use the MS Fixit program, do I uninstall >> everything first, delete the Legacy Folder on C, or at what point do I >> use this program? >> >> Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
