Answered off-list
Sincerely, Sherry Technical Support Legacy Family Tree On Sat, Apr 20, 2013 at 8:36 PM, John Seely <[email protected]> wrote: > I have been unable to see any of the items in the Legacy Home tab -- I > contact Tech Support and tried many suggestions, i.e., reload program, > check network option settings, etc but nothing worked and they didn't > have any other ideas. I'm using W7 Ultimate on the desktop (have W7 > Home Premium on laptop) - both computers have IE 10. Compared Internet > Option settings on both units and they appear the same. My laptop > program is working ok. > > On the desktop I can connect to the internet from any of the usual icons > at the top of the program (ancestry, etc), but have noticed that when I > open the "Options" box and click on "Check the Internet Now..." nothing > happens. Settings under Options in this box are correct and the same as > on the laptop. > > Any suggestions or ideas out there would be appreciated. > > Both systems have the latest version 7.5.0.219 > > Thanks > > John > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
