Kay,
You may have to go into windows and reassociate the PDFs to Adobe and the RTFs 
to your wordprocessor program. Do they open up when you click on them in 
windows file manager? If they don’t then that is what the problem is.

From: Kay Keating
Sent: Wednesday, July 03, 2013 8:28 PM
To: [email protected]
Subject: Re: [LegacyUG] Necessary to rebuild my hard drive ...

Thanks to everyone who responded to my call of distress.  I am using DeLux 
Legacy.  Moving Legacy and its data have proven to be a major undertaking.  The 
JPG files move smoothly ... Legacy finds all PDFs in an album once it is shown 
at least the location for one.


Not so for the RTFs or PDFs.  The PDFs normally open Adobe Reader and the RTFs 
open my word processor, but that doesn't seem to be the case.   I am resigned 
to having to find and open each file separately.  But thanks for your comments.
Kay

===========================================================

On Tue, Jul 2, 2013 at 6:42 PM, Sherry/Support <[email protected]> 
wrote:

  Kay,
  PDF and RTF files can be attached in the Picture Gallery using the
  "File" button in the Deluxe Edition or a Sound or Video button in the
  Standard Edition.

  Only pictures will show in a Photo Album or Scrapbook although all
  multimedia files will be included in the Multimedia List created
  through View > Scrapbook.
  Sincerely,
  Sherry
  Technical Support
  Legacy Family Tree


  On Tue, Jul 2, 2013 at 3:27 PM, Kay Keating <[email protected]> 
wrote:
  > [email protected]
  >
  > Due to a series of mishaps with my computer, one of which garbled all the
  > data on the hard drive ...
  > by moving files into other folders, etc. Not a pretty picture. I decided to
  > buy a new external hard drive
  > and start over.  I knew it was not going to be easy, but wasn't anticipating
  > having to work with
  > every file I've used in Legacy.
  >
  > The jpg files are fairly easy to recover and move, but the biggest problems
  > at the moment are the
  > pdf and rtf files.  Both types of files have worked just fine for years in
  > the Photo Album prior to this
  > catastrophe, but now I must completely remove the file from the album and
  > reinstall a new copy.
  >
  > Question:  Are pdf and rtf files not supposed to be used in the Legacy Photo
  > Album?
  > Any suggestions are greatly appreciated.
  > Kay Keating




--
Russell G. Strong
P. S. Check out Legacy Family Tree today! This full featured genealogy program 
can be downloaded FREE at
http://www.legacyfamilytreestore.com/Articles.asp?ID=133&Click=1114
Oh so many branches and not enough time to check out all the roots!!!.
Check out my Genealogy Pages at http://www.rgstrong-genes.com .


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