What additional details would we need Ron? As I posted ...
When clicking the Potential Problems icon in Family View or Pedigree View opens up Potential Problems which is good. But Clicking to view details, Right Clicking to exclude problems or Shift-Right Clicking to change problem settings all result in Legacy hanging. C.G. Ouimet Kingston ON -----Original Message----- From: Ron Ferguson [mailto:[email protected]] Sent: November 27, 2013 01:17 PM To: [email protected] Subject: Re: [LegacyUG] PP Alert Details Hang [was: Legacy 8] John, I am very much aware of the apparent random nature of the problem, and that it has not been resolved. However, you seem to miss my point which was that since the OP gave no details at all, there is no possibility of the post contributing to a solution, no matter what the cause proves to be. Ron Ferguson http://www.fergys.co.uk/ "John B. Lisle" <[email protected]> wrote: >Ron, > >There is a problem with PP Alerts and Legacy hanging. It does not >happen for everyone. Only my GR build showed the problem. > >I discovered that, if I renamed the USR file in [My Documents], the >problem goes away. This tells me that it is a conflict between various >settings. > >If have forwarded the issue to developers. > >john. > >At 11:04 AM 11/27/2013, Ron Ferguson wrote: >>Your's might, mine doesn't. If you would like some help perhaps you >>can tell us what you have tried to resolve the problem, whether you >>had installation problems, does it apply to many different types of problems >>or just one? >> >>Ron Ferguson >>http://www.fergys.co.uk/ >> >>-----Original Message----- >>From: C.G. Ouimet >>Sent: Wednesday, November 27, 2013 3:17 PM >>To: [email protected] >>Subject: RE: [LegacyUG] PP Alert Details Hang [was: Legacy 8] >> >>800.353 hangs when you do any of that ... >> >> >>C.G. Ouimet >>Kingston ON >> >> >>-----Original Message----- >>From: Kurt Kneeland [mailto:[email protected]] >>Sent: November 27, 2013 09:59 AM >>To: [email protected] >>Subject: RE: [LegacyUG] PP Alert Details Hang [was: Legacy 8] >> >>As you said, when you hover over a pp icon, you get options to change >>settings. Do the Shift-Right Click and then go to the Gaps tab. There >>you can change the soon or long after marriage, and how soon or long >>between children to be flagged as a problem. >> >>-----Original Message----- >>From: Teresa Goatham [mailto:[email protected]] >>Sent: Wednesday, November 27, 2013 6:32 AM >>To: [email protected] >>Subject: Re: [LegacyUG] PP Alert Details Hang [was: Legacy 8] >> >>I even managed to get Legacy to crash trying to turn off a Potential >>problem - not sure exactly what I did, now though, and it has'nt >>happened a 2nd time (but I have turned more off) >> >>It seems strange to me that if I hover over the PP icon I get options >>to change my overall settings, but not to mark that particular >>possible problem as not an issue. Especially the gaps, there are loads >>I'd like to be able to switch off quickly; I know they're not a >>problem without clicking to see the details. >> >>So many I may just turn off reporting for the gaps, good idea, but the >>numbers used just don't work for much of my tree. I wish I could >>change them, e.g. at one time most of the working class in England >>(i.e. most >>people) were expecting a child when they married, so less than an 8 >>mth gap between marriage and 1st child's baptism was probably the >>norm, certainly very common. At other periods or classes it was rare, >>hence being able to the change from 8 mths would be useful. >> >>Teresa >> >>On 26/11/2013 22:31, John B. Lisle wrote: >> > Hi, >> > >> > This has seemed to be an intermittent issue that started late in >> > the testing cycle. Not everyone sees it, and it may only occur on >> > certain type of PP Alerts. >> > >> > Please email me privately with details of what you see. >> > >> > thanks, >> > john. >> > >> > At 04:18 PM 11/26/2013, C.G. Ouimet wrote: >> >> --snip -- >> >> >> >> When clicking the Potential Problems icon in Family View or >> >> Pedigree View opens up Potential Problems which is good. But >> >> Clicking to view details, right clicking to exclude problems or >> >> shift-right clicking to change problem settings all result in Legacy >> >> hanging. >> >> >> >> Windows 7 ? >> >> >> >> C.G. Ouimet >> >> Kingston ON >> > > > > > >Legacy User Group guidelines: >http://www.LegacyFamilyTree.com/Etiquette.asp >Archived messages after Nov. 21 2009: >http://www.mail-archive.com/[email protected]/ >Archived messages from old mail server - before Nov. 21 2009: >http://www.mail-archive.com/[email protected]/ >Online technical support: http://www.LegacyFamilyTree.com/Help.asp >Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on >our blog (http://news.LegacyFamilyTree.com). >To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
