Kathy and Bryan, et al,

First, An obit event should always be after death so in the event definition, the event should have Exclude from Problems checked so it never is a problem. If yours is not checked, check it.

Second, sometimes the alerts are tricky as to what is the problem. When you see the alert, left click the popup to read the details of what Legacy thinks is the problem.

My experience is that alerts go away fairly quickly when the condition clears, but you have to let Legacy redraw the page.

Bryan, it is not a problem to both exclude the master event from problem checking AND the instance of the event, but you really should not be excluding the instance if the master is already excluded. You do not gain anything.

As an aside, I do not disable alerts until I have fully qualified that my data is correct. If I have a "soft" record for a date of a birth or marriage, I will let the alert stay as a reminder that I have some verification that needs to be done.

john.

At 11:33 PM 11/30/2013, Kathy Thompson wrote:
have you moved away from that person's screen and then come back?
I have noticed as much as a 5 second delay in the (!) leaving after an item is checked as ok.

second option would be run a check and repair

third option would be to exit and reload

if none of those fix it, then come back with some more details perhaps?



On 1 December 2013 14:05, Bryan Pratt <[email protected] > wrote:
W8.1 32bit, Legacy 8.0.0.356
An individual’s window shows a generic problem (!).
His information screen shows a (!) next to an Obituary event which, of course, is after the death or burial event. Clicking the event gives a checkbox (at the very bottom) “Exclude this instance of this event from problem checking”. Check that. Save event. (!) still remains.
If you hover his (!) next to his name to get the Potential Problems balloon and click to view details you get the PP list, with an option to click button “Mark as not a problem” and then close. This doesn’t seem to fix the issue. The (!) still remains.

Bryan
NZ

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