Thanks, I was able to use Control Panel to uninstall L7 and again to uninstall L8. I know that install.log was present in the L8 installation because I read it to see what was installed. After uninstalling L8, it and all of the other installed files were still in the L8 installation folder, the data folders were still where they had been installed and still had the same content as the log said, and the registry changes recorded in the log were all still intact. I don't recall if Auto uninstall was the default. If it was, I would have chosen that since I had no data to save. After running uninstall from the program directory, the icon to uninstall L8 was still in Control panel. Using that (the windows installer) to uninstall L8 also left everything intact. I printed a copy of the L8 install.log and also printed the directories to compare before beginning the L8 uninstall. Finally, I used Total Uninstall which had monitored the installation to make the uninstall. It first used the program's uninstaller and then it's own routine to clean up the leftovers. I then deleted any other folders that were connected with Legacy (I'm assuming that those were left after uninstalling 7.5). Finally, I installed (and monitored) L8. As I suspected, the newly clean installation was identical to what was left after I uninstalled L8 using both Control Panel and the uninstall from the program folder. The extraneous folders and files that I assumed were left from L7.5 have not been needed by anything that I've done since the 'clean' install of L8. I install and uninstall many programs each year. From that perspective, neither 7.5 nor 8.0 uninstalled as expected at the default settings. Not performing as expected at default is generally considered a bug.
Don > -----Original Message----- > From: grayscot2 [mailto:[email protected]] > Sent: Thursday, December 05, 2013 2:34 PM > To: [email protected] > Subject: RE: [LegacyUG] Folder cleanup > > Don, > > You might try what worked before for 7 (as quoted just below) and > if it does, then re-install and uninstall 8 by the same method. > > Prescott Smith [email protected] > ================================================================= > >That did it. I reinstalled, the install.log was there but still > wouldn't work thru control panel. So I reinstalled, the install.log was > there. But the UNWISE worked >perfectly. > > >Thanks for the quick response. I owe you one! > > >Dave Pointer > > ------------------------------------------------------------------ > > >Not sure this will apply to your situation, but I had similar trouble > with 7.5. and this might work. > > >Look in the program files for Install.log. If it's not there, try re- > installing 7.5 once more. Check again to see if install.log is among > the program files. You need this >to get it uninstalled and each time > you uninstall it is deleted. > > >Now see if you can use Control Panel to uninstall, if it's there. > > >If this uninstall doesn't work; re-install again to get an > install.log, then go into the program and click on Unwise.exe. If you > get options then to do an Auto or >Custom uninstall, choose custom. > You'll get various options to uninstall. If you hit all of them, you'll > lose your unlocking number if it is Deluxe and have to get it >back > from Legacy if you want to use 7.5 again. > > >Prescott Smith [email protected] > =========================================================== > > > ======================================================================= > ===== > From: Don Hanson [[email protected]] > Sent: Thursday, December 05, 2013 02:00 PM > To: [email protected] > Subject: RE: [LegacyUG] Folder cleanup > > I really doubt that v7 really uninstalled. But...it's quite clear that > v8 did not. So, the problem continues. Hopefully it will be addressed > in a coming update. > Don > > > -----Original Message----- > > From: grayscot2 [mailto:[email protected]] > > Sent: Wednesday, December 04, 2013 10:30 PM > > To: [email protected] > > Subject: RE: [LegacyUG] Folder cleanup > > > > Don, > > > > Did V7 really uninstall? There have been problems with that. > > > > > > > > > ====================================================================== > > = > > ===== > > From: Don Hanson [[email protected]] > > Sent: Wednesday, December 04, 2013 05:59 PM > > To: [email protected] > > Subject: RE: [LegacyUG] Folder cleanup > > > > Well… > > > > I ran the L8 uninstaller. It left behind C:\Program Files > > (x86)\Legacy8 folder containing 1919 files, 82 folders with a total > size of 138MB. > > That’s the same size as the new installation. The My Documents\Legacy > > Family Tree folder was also left behind and the same size as the new > > installation. There were also numerous Registry entries left behind. > I > > reversed those and deleted the folders and contents, including the > > C:\Legacy folder that I now know was left after uninstalling L7. I > > realize that uninstalling a program often leaves files and Registry > > entries, but what I found goes beyond a ‘conservative’ uninstall. > > > > Don > > > > From: Don Hanson [mailto:[email protected]] > > Sent: Wednesday, December 04, 2013 4:37 PM > > To: [email protected] > > Subject: RE: [LegacyUG] Folder cleanup > > > > Thanks guys, > > > > I have been using Family Tree Maker and had not yet imported the > > Gedcom in L7. I forgot to uninstall L7 before installing L8. I was > > hoping to easily have a ‘do over’. But, I think it best to do it the > ‘right way’ > > rather than the easiest. > > > > Don > > > > > > --- > This email is free from viruses and malware because avast! Antivirus > protection is active. > http://www.avast.com > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
