The article in the support page was http://support.legacyfamilytree.com/article/AA-00570/12/Install-Uninstall/Problems-Installing-or-Reinstalling-Legacy.html
Step 10 says: To fix a possible DLL problem, please visit the Microsoft page at http://support.microsoft.com/kb/2019235, then scroll down the page to 'Fix it for me' and click on the Fix It buttons (one is for Windows 8 and the other is for Windows 7, etc.). Next, click Run in the File Download dialog box, and follow the steps in this wizard. I'm running Windows 7 and it worked miracles for me. Dave Pointer ---------------------------------------------------------- What was the MS kb? Or under what heading in support page? ---------------------------------------------------------- Disregard, I fixed my problem. I was getting errors when doing three things – check/repair, installing the GeoDb and doing a search using FamilySearch. I did some reading in the support page and found a link to a Microsoft kb that had a fix for a bad or corrupt registry entry. I tried it and it fixed all three problems. Dave Pointer ---------------------------------------------------------- It didn’t fix my problem with the Geo Database. During its installation it stops with the message “error creating geo indexes”. Dave Pointer ----------------------------------------------------------- Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
