Another solution, which I thought of while reading your email, is to
empty your temporary internet cache. Each browser operates a little
differently on how it's done - generally under Tools > Options or
Tools > Internet Options.  Then restart your computer to clear
everything out that may be hanging around in memory.



Sincerely,
Sherry
Technical Support
Legacy Family Tree


On Sat, Dec 28, 2013 at 8:05 PM, Brian L. Lightfoot
<[email protected]> wrote:
> Since others can confirm that the Legacy archive site is indeed accessible,
> this is what your obstacle will be. Most ISPs will never admit to a problem
> of their own doing but will silently fix the problem behind the scenes and
> then exclaim it must have cleared itself up. In the meanwhile, maybe you can
> try the URL from a friend’s computer preferably using a different ISP. For
> example, try the public library just to see if it works there. If your ISP
> has a local office, you might try a visit there and lots of time they have a
> public demo computer set up in their outer office. Try the URL from that
> computer and if it still no-workie from there, then show that to one of
> their techs. I once had my local Charter Communications office blocking
> access to Microsoft and I proved it on their public lobby computer. Which
> was quite embarrassing for them considering that one of the major investors
> in Charter Communications was Paul Allen of Microsoft.
>
>
>
> Brian in CA
>



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