oh all right **grin** - but still - it's not something that Legacy can deal with themselves obviously otherwise they would have dealt with it by now
On 1 January 2014 10:33, CE WOOD <[email protected]> wrote: > Not at all similar; your mother wasn't the one who hired the "rainer". > > > CE > > ------------------------------ > Date: Wed, 1 Jan 2014 09:45:00 +1000 > Subject: Re: [LegacyUG] Not Receiving Mailing List Messages - Have you > Checked your Junk File > From: [email protected] > To: [email protected] > > > Helen, > This isn't a Legacy "big" and there is nothing that Legacy can do to fix > it. > By my understanding, the "bug" is with the mailing list program which is a > completely seperate program to Legacy. > Legacy support staff know how to get subscribers manually subscribed when > they have issues with the automated process, but can't do anything more. > Let's not blame Legacy for this issue - that would be like blaming your > mother for wet grass every time it rained. > > Cheers > > > On 1 January 2014 07:49, <[email protected]> wrote: > > Sounds easy, doesn't it! Not quite. How is a new user to know to e-mail > Support, even if he can find the address, unless he reads your message > first? > I trusted Legacy, I trusted then to know what they were doing. That's why > I > clicked on the link daily for a week, waiting for messages to appear, > never > expecting another 'bug". > > Helen > > > > On 31-Dec-13 3:51 PM, Ron Bernier wrote: > > Kay, > The solution is very simple and has been mentioned on this list over and > over again. Â If you have subscribed to the list but are not receiving > email, all you have to do is send an email to support and request that they > subscribe you manually. Â There is no need to get upset about it. > > Copy of email sent directly to Kay. > > Ron Bernier > Sent from my iPad > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
