Try updating to 7.5, then see if you can open this file? Thanks, David C Abernathy Email disclaimers ---------------------------------------------------------------------------- This message represents the official view of the voices in my head. ---------------------------------------------------------------------------- http://www.SchmeckAbernathy.com == All outgoing and incoming mail is scanned by F-Prot Antivirus ==
-----Original Message----- From: Turnham [mailto:[email protected]] Sent: Sunday, January 05, 2014 12:48 PM To: [email protected] Subject: [LegacyUG] can't open my family files Hello all I have just joined this group and hope that someone can help me. I haven't used my Legacy for some time. I purchased the De Luxe version 7.4 (from my disc) but maybe I updated from there but I can't get into the program to check as explained next. I went in today and tried to open a family file. It said that the format had changed and did I want to convert to the new format and cautioned that if I did that I might not be able to see the data or something like that. I clicked don't convert but I could not open the family file. Would someone please explain what is going on? Thanks for any help. Barbara --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
