Hi Pam, I think you should contact Support and get their one-on-one help at this stage. :-)
[email protected] Kind Regards, Wendy Pam Gosling said the following on 12/01/2014 1:25 p.m.: > Ok, when I reentered the program again, it asked me to backup "1" file, and > when the program opened, it showed me that the new "build" took, but "took" > on the backup zip file of 3:40 in the afternoon, not the latest zip file of > 10:51(after I had entered data for several hours); the later zip folder of > 10:51 shows up in my "recovered" files, and the newly named update/copy that > I was trying to make still doesn't show up in my open file list within the > program, but it does open. But then it asked me if I wanted to copy/renew to > new format again? I didn't do that yet, thinking something is very confused > here. . .(besides me).. .should I start over? Or. . .??? I don't want to > "mess it up" any further. .. > > Pam Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
