Kurt,
I think you need to tell Windows what program to use by default. In Windows
Explorer Right click on the file, then open with > choose default program.

--
Richard Van Wasshnova

On Mon, Jan 27, 2014 at 6:37 PM, Kurt Kneeland
<[email protected]>wrote:

> Well, I found the executable for  Microsoft Office Word and I linked to it
> as the Word Processor in Option 11.1.  If I click Launch from there, the
> program opens as expected.  However, if I go to an individual's media
> center and click on a docx item there, I still get wordpad.  I even tried
> shutting down Legacy and restarting.  And also attaching a different docx
> document.  Still keeps opening up with wordpad.  Unless there's something
> I'm missing, it seems there is a bug here.
>
> -----Original Message-----
> From: Kurt Kneeland [mailto:[email protected]]
> Sent: Monday, January 27, 2014 8:07 PM
> To: [email protected]
> Subject: RE: [LegacyUG] Unsupported File Format
>
> Check your settings in Options->Customize 11.1.
>
> On mine the entries are blank which calls up the default programs.  When I
> tested it, a docx came up in wordpad which said it didn't support all the
> functionality of a docx file.  On first attempt, I'm having trouble finding
> the exe file for msword to put into Legacy option 11.1 or for where to tell
> windows to use msword instead of wordpad as the default word processor.
>  Windows is already set where docx opens in msword if I open a file of that
> type from the windows file explorer.  (Windows 7 Home Edition).
>
> -----Original Message-----
> From: [email protected] [mailto:[email protected]]
> Sent: Monday, January 27, 2014 6:29 PM
> To: [email protected]
> Subject: [LegacyUG] Unsupported File Format
>
> I'm finding several *unsupported file format* errors as I review files
> attached to individuals in Legacy 8. Upon closer inspection these these
> *unsupported file format* are files that were created as a .docx or .doc
> format from WORD. These are primarily obituary documents copied/pasted from
> on-line, or other sources. These files were also attached to individual in
> Legacy 7.5 and caused no problem, i.e. they could be opened without a
> problem.
>
> I've found nothing concerning WORD documents in Legacy 8 User's Guide.
>
> Anyone care to comment?
>
> gc
>
>



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