Ed, I had that same problem on another computer, and somebody on the list suggested using another pdf reader, (two years ago, can't remember the pdf reader I used think it was firefox??) that did the trick. Adobe worked fine on one computer, not on the other. It's got to be something in the operating system, but that's how I got it to work. The computer that it wouldn't work on died last summer!!
On Sun, Feb 23, 2014 at 12:21 PM, Ed Ladendorf <[email protected]>wrote: > Paul, > > Thank you very much for your time. I was pretty sure I chose "document" as > the type, but to be sure I reattached the file, being *very* careful to > choose "document". The problem is still the same, but I very much > appreciate your willingness to help. I just wonder if anyone else has > experienced this issue. > > FWIW, I'm a very long way from being a computer guru, but I'm not > completely at the other end either, although much closer. > > Ed > > > On Sunday, February 23, 2014 12:51 PM, Paul Gray <[email protected]> > wrote: > Ed, > > A clue as to what might be happening, but I'm not sure how to prove it or > fix it. Perhaps this suggestion will be enough for others with more > specific knowledge to assist. > > I wonder if the 'type of file' for the PDF was incorrectly set to picture > when the link was first established, and when you double click on it it is > trying to use the built in picture viewer in Legacy and it can't because > the file is a PDF. When you attach any media item Legacy 8, you get a drop > down menu with selections Picture, Sound, Video, Document, Internet > Website, or Scan a Picture. Back in 7.5, there were four icons, Picture, > Sound, Video, or File if I remember properly. > > I've never seen any use made of this data element other than if the type > is picture, it's tries to use some internal viewer to display the media, > and if it is anything other than picture, it uses whatever default program > you have set up for that file type. You obviously have a PDF viewer set up > because it opens in that viewer elsewhere on your computer (e.g. in Windows > explorer). > > Now the problem. I know of nowhere in Legacy to see what the 'type of > file' originally chosen was when the media was linked, nor any way to > change it. > > I guess you could try reattaching it, making sure you select 'Document' > from the drop down, and see whether it works. But, I admit it doesn't help > much with fixing the issue. > > Paul Gray > > *From:* Ed Ladendorf [mailto:[email protected]] > *Sent:* February-23-14 6:22 AM > *To:* [email protected] > *Subject:* Re: [LegacyUG] Problem viewing .pdf files > > Thanks for the replies. I'm not concerned with it not showing up in the > Picture Center. The Media Gallery shows the .pdf file, but as stated in my > original post, double clicking on it will not open it. I'm greeted with the > message "There is currently no default media player set up for your > computer." I'm baffled by this, as when double clicking on a .pdf file > anywhere but Legacy launches it with no problem. > > > Ed > > On Sunday, February 23, 2014 7:02 AM, Brian/Support < > [email protected]> wrote: > To open the file you have to double click on it. > > Brian > Customer Support > Millennia Corporation > [email protected] > http://www.legacyfamilytree.com/ > > On 23 Feb 2014 7:44 AM, Ed Ladendorf wrote: > > Thanks Mike. Sorry for the poor terminology. No wonder I didn't get a > reply. > > > > If I click on the icon for the media gallery for the individual, I'm > able to see the .pdf file. Not so in the Picture Center. If I click on the > file in the Media Gallery, it will not open. Where am I going wrong?? > > > > Ed > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp<http://www.legacyfamilytree.com/Etiquette.asp> > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: > http://www.LegacyFamilyTree.com/Help.asp<http://www.legacyfamilytree.com/Help.asp> > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.legacyfamilytree.com/). > To unsubscribe: > http://www.LegacyFamilyTree.com/LegacyLists.asp<http://www.legacyfamilytree.com/LegacyLists.asp> > > > No virus found in this message. > Checked by AVG - http://www.avg.com/ > > Version: 2014.0.4335 / Virus Database: 3705/7118 - Release Date: 02/23/14 > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp<http://www.legacyfamilytree.com/Etiquette.asp> > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: > http://www.LegacyFamilyTree.com/Help.asp<http://www.legacyfamilytree.com/Help.asp> > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.legacyfamilytree.com/). > To unsubscribe: > http://www.LegacyFamilyTree.com/LegacyLists.asp<http://www.legacyfamilytree.com/LegacyLists.asp> > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://www.LegacyFamilyTree.com/Help.asp > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). 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