“and I had to download an update”
Tells me that your machine is NOT up to date and you need to look into getting updated monthly. Thanks, David C Abernathy Email disclaimers ---------------------------------------------------------------------------- This message represents the official view of the voices in my head. ---------------------------------------------------------------------------- http://www.SchmeckAbernathy.com == All outgoing and incoming mail is scanned by F-Prot Antivirus == From: gen_quest [mailto:[email protected]] Sent: Monday, February 24, 2014 12:01 PM To: [email protected] Subject: Re: [LegacyUG] Help Index Problem solved. Turns out that the Help could not be viewed with my version of Windows 7 and I had to download an update. All seems to be working now. Christine On Monday, February 24, 2014 2:42:52 PM, gen_quest <[email protected]> wrote: Ron, I did not make any changes to the installation and I confirm that everything is in C:\Program Files (x86)\Legacy8 including the help file Legacy.chm. So I have no idea why I cannot access Legacy Help from the program. Christine On Monday, February 24, 2014 2:24:51 PM, Ron Ferguson <[email protected]> wrote: Christine, How did you upgrade? That is did you allow the installation to install the program files and the other associated files to the Legacy defaults, i.e. to where it wanted to install rather than where you wanted it. The program should be in C:\Program Files (x86)\Legacy8. In this folder you should find the file: Legacy.chm. If it is not there reinstall Legacy. This is for in 7 btw.) Ron Ferguson http://www.fergys.co.uk/ From: gen_quest <mailto:[email protected]> Sent: Monday, February 24, 2014 5:57 PM To: [email protected] Subject: [LegacyUG] Help Index I have just taken the plunge and upgraded from 7.5 to Legacy 8 deluxe. For some reason the Legacy Help Index appears to be missing. When I click Hekp Index on the ribbon this just leads me to Windows Help and Support. Likewise if I click on the help on any screen I have the same result. Any ideas? Thanks Christine Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
