This is a known problem that has already been entered into our bug reporting system. Until it is fixed, you can just click through the error messages and then then Chronology View will work normally.
Michele Technical Support [email protected] www.LegacyFamilyTree.com -----Original Message----- From: Barbara Thomas [mailto:[email protected]] Sent: Monday, May 26, 2014 2:40 PM To: [email protected] Subject: Re: [LegacyUG] Missing Individual Error Messages I, too, am having the same problem. Every 'missing' RIN is higher than the highest number in my file and when the Chronology screen eventually loads there does not seem to any problem with it. Like Dave I have done all the usual File Maintenance, etc., to no avail. On 26/05/2014 19:04, Dave Keeney wrote: > Using Deluxe Edition, Version 8.0.0.427. > > I've just noticed recently that for some individuals (not all) when I > click to view the Chronology Tab I get several error message dialog > boxes indicating that "Individual 'xxxxx' was not found". My only > option is to click ok. It continues and then gives me 3 more > individuals (all different) being not found. > > After the last one the Chronology report comes up and appears to be > complete. > > All of the individuals that it says are missing seem to be really > missing. At least there's no RIN xxxxx (or any of the others). I'm at > a loss to determine who these individuals are that it's complaining about. > > The individual that I was getting the report for has 4 children. I > originally thought that it might think those are the 4 missing even > though they show up on the report (after the error messages). But that > doesn't hold true for others, e.g. the message comes up 11 times for > MY chronology report and I definitely don't have that many children. > > I know in the past I've pulled up these individual's chronology report > for these individuals with no problems (one of them is for me). I've > gone back to my version 7 database and individuals with those RINs do > not exist either, so it doesn't feel like I've really lost any > individuals. > > Yes, I've restarted Legacy, Rebooted the computer, done File > Maintenance Check/Repair and Compacts multiple times. I've also Reset > the Chronology Report Options. > > Any ideas on where to look next? > > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
