Contact [email protected] to get your customer number.


Sincerely,
Sherry
Technical Support
Legacy Family Tree


On Mon, Jul 7, 2014 at 7:02 PM, Bill Hoff <[email protected]> wrote:

> Greetings,
>
>   Using Legacy software is a struggle for me.  I’ve recently switched from
> other software to Legacy 8 Deluxe.  I did download and also purchased the
> disc.  That was just before my hard drive crashed.  I’m now up to speed
> with the hard drive and away from home, some 1,475 miles.  I had uploaded
> the Legacy 8 software from the disc before leaving and restored the data
> files.  All looked to be in order before traveling.  Now when attempting to
> trace a relationship, a message is received that this can only be done with
> the Deluxe version, which I assumed I had reloaded.  I do see that there is
> a later version than the Deluxe version said to be on my PC.  Tried to
> download that version but need product codes, which I do not have with me
> but assume to be 1,475 miles west!  Is there anything I can do to clear
> this up while away from home?
>
> Bill
>
> USA
>
>



Legacy User Group guidelines:
http://www.LegacyFamilyTree.com/Etiquette.asp
Archived messages after Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Archived messages from old mail server - before Nov. 21 2009:
http://www.mail-archive.com/[email protected]/
Online technical support: http://www.LegacyFamilyTree.com/Help.asp
Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our 
blog (http://news.LegacyFamilyTree.com).
To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp

Reply via email to