When you get a numbered error message, the first thing to do is to check the Legacy troubleshooting webpage. From the home page - under the Help menu
This particular number isn't listed so your next best option is to contact Support You could try some of the general help suggestions. You could try clearing the temp folder - the location is at Options - Customise 6.3 In the meantime, do you really need to backup the media every time you backup your family file? Are you adding new media every session? I actually don't use the Legacy media backup at all unless I'm preparing to send part of my file and related media to a cousin. I back the media up in my regular backups to external hard drive and actually it's backed up all the time as I keep my attached media in Dropbox. I am able to do this with the free Dropbox because I've attached small copies of photos to Legacy - and I don't attach many source docs. Cathy [email protected] wrote: > > I have started getting an error 506 – Can not write to temp file > during the media file back up. I’m using the latest version of Legacy > 8 and my operating system is Windows 7. Everything had been working > fine until sometime last week. Can anyone offer me any help. Thanks. > Richard R. > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
