Hi Lavern, Your problem may be that you are not giving it enough time to sync. I hope you have your XP computer well protected since you are using it online. However, I'm not clear about your process. Bob thinks you have your working file only in the Dropbox and that may be so. But you said: "I make entries on my laptop (win 8.1) by selecting the icon on my desktop, entering Legacy, then making updates. Then I save the file to Dropbox." Since Legacy saves changes automatically, saving the file is not usually a step unless you are saving it in some new place.
Where is your family file on your Win 8.1 computer? Is it in a Dropbox folder or not?I read you as saying you saved a copy to the Dropbox - or maybe the backup file. If it's the backup file in Dropbox, on the other computer you have to restore the backup. If it's the actual file you either have to make sure you are opening the copy that is in the Dropbox OR copy it to your Legacy Data folder on the other computer. Either way you have to make sure you are opening the copy of your file that you want on the XP computer and not just one of the same name saved in a different folder. Cathy > Bob Austen <mailto:rgaus...@telus.net> > Thursday, 16 October 2014 1:36 AM > > Hi Lavern, > > It sounds like your problem could be with Dropbox - that is, there is > no issue with Legacy, Win XP, or Win8.1. > > I use Dropbox. It can take some time for the files to "sync" from > Dropbox to the laptop - depending on the size of your file, > connections speed, it could be a few minutes to many minutes. My > computer setup is the reverse, my laptop is on XP and is very slow. > My file can take well over 30 minutes to "sync". So make sure the > icon says that the folders are up to date. > > It the file has been updated and they still don't match, then check to > see that you have only the one file on Dropbox and that the laptop is > working with the same file. > > It sounds like you have your working file on Dropbox. Remember that > Dropbox is not a multiuser system. If you have Legacy open on both > computers they will each save their own copy of the file and they will > not be in sync. So, again, check your Dropbox folder, if there is > only one file, make sure that it has been updated on the laptop before > opening Legacy. Have Legacy open on only one computer at a time. > > Hope this helps. > > Bob > > *From:*Lavern Hall [mailto:lavernh...@gmail.com] > *Sent:* Wednesday, October 15, 2014 9:02 AM > *To:* legacyusergroup@LegacyUsers.com > *Subject:* [LegacyUG] Legacy not syncing in Dropbox > > Hello all, > > I hope you will be able to help me with this problem. > > I have a new laptop with window 8.1 and I have my > > old computer operating on windows XP. I have > > the latest version if Legacy 7.5 installed on both, but > > I cannot get them to sync. Here's what happens: > > I make entries on my laptop (win 8.1) by selecting > > the icon on my desktop, entering Legacy, then making > > updates. Then I save the file to Dropbox. > > When I go to check if the updates have been made > > on my computer (win XP), the Dropbox icon shows > > that everything is in sync; however when I enter the > > Legacy file itself, there are no updates recorded! > > It doesn't matter if I enter Legacy by clicking > > on the Dropbox icon and going to the file in the > > directory, or if I click on the Legacy icon and the > > program opens; I still receive an error message, > > "Error opening database. Would you like to > > Try It Again? I select "Yes"and then (fortunately) > > the program opens. > > What am I doing wrong? Is it possible that 8.1 and > > XP are not compatible? > > Any help would be appreciated. > > Lavern Hall > Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyusers.com/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/legacyusergroup@legacyfamilytree.com/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
