Hi Pat, That number that you can't remember is a vital piece of information! Next time it happens, please write it down and if you need our help post to the list and tell us what it is.
The various error numbers can be found at http://support.legacyfamilytree.com/(Legacyfamilytree.com > Help Center > Troubleshooting Help gets you to the same place) under "Error Messages & Problems". Meanwhile, it might be that a Check/Repair will solve your problem. Run a backup first, of course. Hope this helps. :-) Kind Regards, Wendy Pat Hickin said the following on 22/10/2014 10:13: > I am frequently getting an error message -- something like number 3470 > -- thought I'd remember it but don't -- when I try to save > information. It asks if I want to retry, but answering yes or no does > no good. I just have to click "Quit." I can immediately reopen -- no > info is lost and the second time around I can save without a problem. > > The reason I'm writing is that when I got to the Legacy home page and > find the error codes, I can't seem to find the 4-digit error number. > Also Legacy Help doesn't seem to have the error number. Is there a way > to search either Legacy Help or the Legacy Home page by error > number??? Sorry I can't remember it. This is a minor annoyance. > > Pat Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://www.LegacyFamilyTree.com/Help.asp Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
