Ila, Let’s try the simple stuff first. 1) Close Legacy, reboot your computer but don’t open Legacy back up yet.
2) In Windows navigate to the Documents\Legacy Family Tree\_AppData\Usr folder and open it. Delete the FGS.usr file. 3) Now open Legacy back up and do a check/repair. Select File > File Maintenance > Check Repair. Click Proceed. If an error is found select No so that the check/repair will continue. If there are errors found, run the check repair again until there are no errors. If there are any errors that Legacy can't clear automatically, look at the log file that is generated and it will give you the information you need to clear the errors manually. Sometimes a simple reboot is all that it takes. If there is a problem in the FGS.usr file deleting it will take care of the problem. A check/repair is always a good idea when anything is amiss. 4) Now try generating a Family Group Report again. 5) If that didn't work then see the instructions here http://support.legacyfamilytree.com/article/AA-00234 6) If that doesn’t work then you need to send us an email via this form http://www.legacyfamilytree.com/Problems.asp Make sure that you tell us what all you have done already to fix the problem so that we don’t repeat things. Michele Technical Support [email protected] www.legacyfamilytree.com From: Ila East [mailto:[email protected]] Sent: Wednesday, February 18, 2015 9:51 AM To: [email protected] Subject: [LegacyUG] Error 91 I just updated to 8.0.0.467 this morning. I have been printing family group sheets for the past few days. I tried this morning and got the following error message. Error 91. Object variable or With block variable not set. This happened both when trying to preview the FG sheet and when trying to print it to a PDF file. Did I miss something, or is this a bug? None of the settings have been changed from what I used yesterday. Ila East ________________________________________ No virus found in this message. Checked by AVG - www.avg.com Version: 2015.0.5646 / Virus Database: 4284/9135 - Release Date: 02/18/15 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
