There's an article on what to do if you get this error on the legacy website. This is the first place to look when you get an error. legacyfamilytree.com - Help Center - Troubleshooting Help.
The direct address for Error 381 is: http://support.legacyfamilytree.com/article/AA-00925/11/Error-Messages-Problems/Error-381-Invalid-array-index.html The possible solution is to export to a new database. It mentions the need to override the Privacy Options so that your Private entries come through. It doesn't mention how to handle your altered Event Sentence Definitions. Note that there is a checkbox on the screen: Show Combine options when event definitions or locations are different. Make sure that is checked. Note also that when you are Exporting a file, you are actually Importing into a new blank database with Legacy default events - so you want to keep your Incoming definitions from the right side of the screen. When a difference shows up - read carefully. You don't have to decide one by one if you read the bottom section carefully. Opt to keep all incoming definitions. However, before going to this step, you might want to see if all your backups of this file have the same problem. It may be better to just export people modified after the date of your last backup without the problem and import and merge them OR redo the work for them. Note when restoring a file, you can give it a new name. I use the family filename and the date of the backup. Exporting to a new file loses all your created and modified dates if they are important to you. Cathy [email protected] wrote: > > I upgraded to version 8.0.0.499 and everytime I try to open the source box > by clicking on the black triangle, it sends a "run-time 381, invalid array > index" message and the program closes down. I upgraded on two machines and > the same is happening on both machines with the same database. Other > databases do not seem to be troubled by this. I have run all four of the > File Maintenance features with no change. I do have some event sentences > that I have changed and wish to keep. Please help as I can't add to my > database this way. I had not problem before the update. > Thank you. Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
