Thank you. Don't have time to try everything tonight---but will let you know how it goes. Sue
On 6/10/2015 8:52 PM, Cathy Pinner wrote: > Hi Sue, > > Are you opening Legacy Charting from a Desktop or Start icon/tile? > You can save a few steps by opening from the Report Ribbon from within > Legacy and it will open with the file that is open in Legacy and the > focus person from Legacy. > > The theme files are in the Data folder you mention but none of the > files in the LegacyCharting folder are meant to be opened by other > programs. > Within the Data folder are folders for each chart type which contain > the themes. Des is the folder for the Descendant Chart. > The error message you give has left out a folder - it should be > ... LegacyCharting\Data\Des\_Default Theme > > See if you get the same error by opening from within Legacy. > > See if you get the error by choosing another chart type. > > Updating Legacy to the latest build might help. Check on the Legacy > Home Tab in Legacy. The current bu ild is 501. > > If you're still getting the error, I'd do a complete uninstall and > then reinstall after downloading the latest build from the website. > See > http://support.legacyfamilytree.com/article/AA-00926/14/Tips-and-How-Tos/Uninstall-how-to-do-a-complete-and-totally-clean-removal-of-Legacy-8.0.html > > for how to do this. > > Cathy > > Sue wrote: >> >> I have been using Legacy about a year, and so far so good. But I can't >> seem to use the charting part. >> >> I open charting, choose the type (descendant in this case), choose the >> database (I have more than one), and this message comes on: >> >> X Cannot create file "C:\Users\S\Documents\Legacy Family >> Tree\LegacyCharting\Des\_Default Theme" >> >> I went to C:\Users\S\Documents\Legacy Family Tree\LegacyCharting\ >> and this are the files in that directory: >> data [Folder] >> chart.info [INFO file] >> chartnews [Text Document] >> filescan [ Spreadsheet] >> LegacyCharting [Configuration Settings] >> LegacyCharting8.lng [LNG file] >> pcpricing [spreadsheet] >> results [spreadsheet] >> >> The spreadsheet files don't open---I get general input/output error. >> >> Help? >> >> Sue > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp --- This email has been checked for viruses by Avast antivirus software. https://www.avast.com/antivirus Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
