I reported a similar problem 12 month ago and was finally advised "This is issue 5251 in our bug tracking system - raised to medium concern" - not only do the pictures move over other items in the report, many of the events are left off as well
On 20 June 2015 at 07:05, Jim Terry/Support <[email protected]> wrote: > Yes, I was able to duplicate Jenny's glitch and put it in our bug tracking > system. > > Jim > Legacy Technical Support > > > -------- Original Message -------- > > From: "Jenny M Benson" <[email protected]> > > Sent: Friday, June 19, 2015 12:14 PM > > To: [email protected] > > Subject: Re: [LegacyUG] Possible glitch in programming > > > > On 19/06/2015 14:21, Brian/Support wrote: > > > I just tested this by adding the same three pictures to a person in > the > > > legacy sample file. Although the second event is not "pushed down" > below > > > the end of the first event picture I did not see any overlap of > > > printing. The line between the first and second event ended at the > edge > > > of the first event picture and the wording for the second event was > word > > > wrapped on the left of the picture so there was no overprinting. > > > > > > Do submit your problem to support and include a copy of the Indiv.usr > > > file which contains your report settings, there may be some > combination > > > of settings which I do not have set that triggers this. Fonts and > sizes, > > > paper size, etc. If we cannot duplicate the problem with that file and > > > setting up a person like you describe we may need to get backups of > your > > > own file and multimedia. The indiv.usr file will be found in your My > > > Docs\Legacy Family Tree\_Appdata\Usr folder. > > > > > Jo Poi, and probably others, will probably be pleased to know that I > > have reported my findings to Support and it has been accepted as a fault > > > and will be tackled by the programmers in due course. > > > > -- > > Jenny M Benson > > > > > > > > > > > > Legacy User Group guidelines: > > > > http://www.LegacyFamilyTree.com/Etiquette.asp > > > > Archived messages after Nov. 21 2009: > > > > http://www.mail-archive.com/[email protected]/ > > > > Archived messages from old mail server - before Nov. 21 2009: > > > > http://www.mail-archive.com/[email protected]/ > > > > Online technical support: http://support.legacyfamilytree.com > > > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > > > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > > > > Legacy User Group guidelines: > > http://www.LegacyFamilyTree.com/Etiquette.asp > > Archived messages after Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Archived messages from old mail server - before Nov. 21 2009: > > http://www.mail-archive.com/[email protected]/ > > Online technical support: http://support.legacyfamilytree.com > > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > -- Charlie Nolan 0419 252-774 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
