Thanks, Jack,for this post. I nearly responded to a particularly vitriolic complaint the other day, but was too angry to write civilly, so I thank you for you calm and positive response.
I have no problem with people pointing out glitches and suggesting needed fixes, but would wish that they be described carefully and without arrogant statements about being superior programmers. My experience with this group so far is that true code problems are duly noted for patches or next version. I see no reason to think that Legacy's programmers are not competent professionals. As Jack said, learning to use the software well is my aim in reading this group. The software does what I need it to do and in an easy to use format with lots of learning and tech support. I can forgive the minor glitches that are inherent in using complex software. And I find fast and effective help using this forum. Let's assume everyone is doing their best work given the time and resources they have to work with. Let's accept that Legacy users run the gamut from newbies to experienced database users and genealogists and help us each move forward in our skills. Lynn Dosch On Thu, Sep 10, 2015 at 2:57 PM, Jack Earnshaw <[email protected]> wrote: > Why do a limited number of people have to talk about “lots of faults” in > Legacy. I have used Legacy since V3 and there have been a few occasions > when faults have been a real issue (that mess up my data). But such > problems have always been cleared up very quickly. Of course there are > outstanding faults, but are they serious? If they affect the storage of > your data then the answer would be yes – but nobody has reported such an > issue recently. > > > > Are there issues with the output of data to reports or web sites? Yes > there are. But, do they stop you using the system? I presume the answer is > no, else the moaners would have gone elsewhere. > > > > OK, I still have a few minor issues with the software, such as the support > of same sex marriage and some restrictions on web page creation. But > overall I am still delighted with the system. The ease of use was what > first attracted me and it still retains that virtue. > > > > To those who decry the system after the first mention on here of a > potential problem, later found to be a user problem – please wait until > there is a real issue found. > > > > > > Jack Earnshaw > > > > > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and > on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp -- Lynn Dosch 608-515-3558 3079 Yarmouth Greenway Drive Fitchburg, WI 53711 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
