Sally, I appreciate what you say below. Software does make people cranky - especially when you have some experience of writing programs. In fact, my first computer program filled 2 boxes of punch cards. They made beautiful gold wreaths at Christmas time.
I used the free software when I was starting out because that was what was available. But after a while found them to be lacking. I have recently search an old hard drive and found that I have over 20 AFT files that I need to work to covert (I also have the AFT install programs). I used to use PAF5 because it was easy to interface with FamilySearch (BTW I still have the install files and data files). All of these programs (including Legacy) are only functional in the Windows platform. I understand raising the issue on the user group - but it is not trashing the software publicly. If this forum is not the platform to raise these issues, please let me know where to search further. I agree that Legacy has a good package. But I have a problem that is a result of the Legacy 8 upgrade and I would like to get it resolved. Thanks for your advice. John On Tuesday 1 5 2016 11:48 AM, Heeren wrote: > Frustration with any software can make people cranky...but, as so many > of us have learned, when one is having a problem that others do not > have, the problem is usually on the individual's end. > > You have not said what platform you are using or from which of the > many genealogy software products you use, you imported the information. > > If you ask the Legacy tech people to help you, they will be happy to > do so...although maybe not as cheerily as if you had not trashed them > & their software so publicly...but they will get the job done and be > polite about it.<G> > > And, for the record, I tried & rejected the programs you named years > ago for good reasons. The fact that they are going away is that so > many others have done the same. > > Legacy is a good program that continues to grow. It offers you lots > for free and does not hammer you to pay for upgrades every year. Their > tech support is excellent, their free seminars outstanding and their > options fantastic... Software such as this is complicated to write & > improving it involves many changes. Sometimes, something slips > through the testing & a few people discover it. The developers > appreciate knowing this & ask for details of how you came to the > problem. So work with them a little & you'll see why Legacy is the > "cream" not the "milk". > > JMO Sally (who is older than dirt & been with computers since we > used punch cards & with genealogy for going on three decades) > > On 1/4/2016 11:48 PM, Hannigan Family Research wrote: >> Can someone please assist me on the home tab in Legacy 8? Ever >> since Legacy 8 has released (I paid to upgrade to Deluxe) the home >> tab has had a 'data mismatch' error. No matter what I do, I >> continue to get the error. I think that this project has gone to >> the trash heap since moving to version 8 and I now need to find a new >> solution that works. >> >> I used to use FTM years ago and have a lot of FTM formatted data >> files that I need to review. I have also used PAF5 and Ancestry >> Family Tree (which are both obsolete now). I was hoping Legacy 8 >> would be the solution, but it is getting more difficult to have >> things work properly. >> >> I have uninstalled using the program in the Legacy8 folder. I have >> uninstalled using the Windows program in the Control Panel. I >> have restarted my machine. I have further uninstalled by deleting >> all data in the folders. I have followed every conceivable help >> that has been published and it still does not function properly. >> >> With the elimination of another program (FTM) the field is getting >> smaller and Legacy is becoming milk - settling to the bottom of the >> pitcher as the cream floats to the top. >> >> John Hannigan >> >> >> Legacy User Group guidelines: >> http://www.LegacyFamilyTree.com/Etiquette.asp >> Archived messages after Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Archived messages from old mail server - before Nov. 21 2009: >> http://www.mail-archive.com/[email protected]/ >> Online technical support: http://support.legacyfamilytree.com >> Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) >> and on our blog (http://news.LegacyFamilyTree.com). >> To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp > > > Legacy User Group guidelines: > http://www.LegacyFamilyTree.com/Etiquette.asp > Archived messages after Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Archived messages from old mail server - before Nov. 21 2009: > http://www.mail-archive.com/[email protected]/ > Online technical support: http://support.legacyfamilytree.com > Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) > and on our blog (http://news.LegacyFamilyTree.com). > To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp
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