John, Take a look at this, http://support.legacyfamilytree.com/article/AA-00213
If that doesn’t work send an email to [email protected] Make sure you tell us what steps you have already taken to try and clear the error. Michele Technical Support Millennia Corporation [email protected] www.legacyfamilytree.com From: LegacyUserGroup [mailto:[email protected]] On Behalf Of Hannigan Family Research Sent: Thursday, March 10, 2016 12:13 PM To: [email protected] Subject: Re: [LegacyUG] Michele Simmons Lewis' appeal regarding Error #13 Just installed the latest update to Legacy 8 and I still have the Error #13 on the LegacyHome tab on my Windows 8.1 Enterprise machine. I wish I could get this fixed. I have uninstalled the software many times and reinstalled it after restarting the computer. I have the same problem on my brand new, ASUS Transformer T-100 tablet with a keyboard. It is running the latest update to Windows 10 Pro, so the problem crosses over to various Windows platforms. John On Tuesday 1 26 2016 7:22 AM, Michele/Support wrote: John, I have your support ticket and I have responded to you there. Michele Technical Support Millennia Corporation [email protected] www.legacyfamilytree.com From: Hannigan Family Research [mailto:[email protected]] Sent: Tuesday, January 26, 2016 1:03 AM To: [email protected] Subject: [LegacyUG] Michele Simmons Lewis' appeal regarding Error #13 Legacy User Group guidelines: http://www.LegacyFamilyTree.com/Etiquette.asp Archived messages after Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Archived messages from old mail server - before Nov. 21 2009: http://www.mail-archive.com/[email protected]/ Online technical support: http://support.legacyfamilytree.com Follow Legacy on Facebook (http://www.facebook.com/LegacyFamilyTree) and on our blog (http://news.LegacyFamilyTree.com). To unsubscribe: http://www.LegacyFamilyTree.com/LegacyLists.asp -- _______________________________________________ LegacyUserGroup mailing list [email protected] To manage your subscription and unsubscribe http://legacyusers.com/mailman/listinfo/legacyusergroup_legacyusers.com
