On 20/03/2016 00:13, STEPHEN wrote:

I have been on this list for approximately 9 years and have received immense 
benefit from it but I am now afraid that this may be coming to an end.

Recently I have been receiving a few emails in my inbox as they should, some 
emails with attachments which has been explained e.g. yahoo and which I will 
not open but will instead delete immediately, and the majority have been 
received in my spam folder which again I will not open. At this moment, I have 
received 10 emails in my inbox and 46 emails in my spam folder for the period 
of 03/16/16 - 03/19/16. I also know that some emails are never received at all.

As an example of my frustration, I received Pat Hickin's email in my inbox 
inquiring about creating a Comprehensive PDF which immediately attracted my 
interest. This was followed by two emails responding to this which seemed to 
imply that Michele had furnished the answer. However I had not received that. I 
then found Michele's response in my spam folder which again I will not open.

I next decided to check the archives believing that the entire thread would be 
readable there. However, I there discovered that the archive hadn't been 
updated since 03/15/16 so there was no Comprehensive PDF thread. I finally 
found it updated today, 03/19/16, with the thread including Michele's solution 
which was great.

I understand Ken McGinnis' explanation of MailServers altering headers, etc., 
leading to spam issues. However, I do not understand why I can receive Pat 
Hickin in my inbox and have received Michele there also on other occasions, yet 
Michele responding to Pat goes into spam. It seems that there should be some 
degree of consistency in the handling.

So my question is whether there is any hope for improvement? If there is, I 
will try to stick it out because I have always liked this list. If, however, 
this is the way it is going to be, I will be submitting an unsubscribe request. 
If I can't receive information in my inbox and I can't rely on the archives, 
then there is no benefit.

And please don't tell me to change email providers as it is a little late for 
that. I have been using Xfinity/Comcast webmail for over 10 years and I have it 
configured the way that I want it with some 170 folders for storage.

Hoping for an optimistic response.

Steve

As you have a Spam folder, presumably you have a method of "blacklisting" or "whitelisting" so dictate what should or should not go into Spam. All you need to do is "whitelist" the address for LUG mail.

You could probably also create a folder just for LUG mail and set up a rule to dictate all mail from this address to be directed there.

Of course, whether you will actually ever get to read this mail I don't know! Simply refusing to read anything in your Spam bin seems like cutting off your own nose, to me. Why should mail from LUG automatically be deemed safe or otherwise simply based on which folder it's ended up in? We all have to (or should) check our Junk or Spam folders from time to time to check that nothing important or interesting has been falsely presumed to be unwanted.
--
Jenny M Benson

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