John, maybe it is the Splash screen you're expecting to see. If you want to
see this screen with each start up, you can set Legacy to begin with a
splash screen by going to .  
 
Customize> General Settings > 1.1 Startup and tick the little box for
Display Splash Screen during program Start Up
 
Then close and restart Legacy to see if that is what you're missing that you
expect to see. 
 
If this doesn't help, please let us know. 
 
Mary
 
From: LegacyUserGroup [mailto:[email protected]] On
Behalf Of John Murray
Sent: Tuesday, December 27, 2016 9:46 AM
To: Legacy User Group
Subject: Re: [LegacyUG] Major problems with legacy 8
 
Dear Mary
I may be wrong but I do not get the Logos and other things that I used to
get. It just  straight to the Family page
There used to be a kind unlocking page 
but perhaps I am wrong
Regards
John
  _____  

From: LegacyUserGroup <[email protected]> on behalf of
Mary Leek <[email protected]>
Sent: 27 December 2016 15:10:44
To: 'Legacy User Group'
Subject: Re: [LegacyUG] Major problems with legacy 8 
 
John,

You don't say so I'm going to ask. Did you enter your customer ID to unlock
the deluxe features?

Please tell us what you're expecting to see that you don't see?

Mary

-----Original Message-----
From: LegacyUserGroup [mailto:[email protected]] On
Behalf Of John Murray
Sent: Tuesday, December 27, 2016 8:58 AM
To: [email protected]
Subject: [LegacyUG] Major problems with legacy 8


I purchased legacy8 on the 7 December l had the disc and downloaded it to my
pic I now get limited screens 

Their is no startup screen , no usual legacy stuff, just goes straight to my
family startup screen l am now  pulling my hair out  What can I do now John
in England 

Sent from my iPa

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