You can't log into unless you already have a webinar subscription.  That login 
is so that webinar subscribers get their added discount.  If you are trying to 
subscribe to the webinars then skip that part about logging in.


Michele Simmons Lewis, CG
Legacy Family Tree
[email protected] 
www.legacyfamilytree.com  

Certified Genealogist is a registered trademark and the designation CG is a 
service mark of the Board for Certification of Genealogists®, used under 
license by Board certificants who meet competency standards.

-----Original Message-----
From: LegacyUserGroup [mailto:[email protected]] On 
Behalf Of Leonard J. McCown
Sent: Sunday, May 7, 2017 12:38 PM
To: 'Legacy User Group' <[email protected]>
Subject: Re: [LegacyUG] Legacy cannot find me!

Thanks Brian. No, that's not it. I was trying to subscribe to webinars after 
viewing one online, and could not because I could not log in. They have written 
to me before at this email, and it is my primary one.


_____________________________________________________________________________

Leonard J. McCown, Irving, Texas -- McCown Family History
217 West 14th Street, Irving, Texas 75060-5903
972-254-7952
[email protected] -- http://www.mccown.org People will not look forward to 
posterity who never look backward to their ancestors. -- Edmund Burke, 1790 
_____________________________________________________________________________


-----Original Message-----
From: LegacyUserGroup [mailto:[email protected]] On 
Behalf Of Brian Kelly
Sent: Sunday, May 7, 2017 11:28 AM
To: Legacy User Group <[email protected]>
Subject: Re: [LegacyUG] Legacy cannot find me!

If you are referring to the new cloud backups those accounts are totally 
separate from any purchases you have made and are also totally separate from 
the webinar account you may have. You have to create a new account for the 
cloud backup service.

Brian Kelly

On 07-May-17 12:22 PM, Leonard J. McCown wrote:
> *Interesting that I was a Legacy 8 user and now a Legacy 9 user, and 
> when I attempt to login to my account Legacy cannot find me by my 
> email address. I have also ordered books several times as well. I have 
> written to the “Contact us” and guess I will have to wait until next 
> week to find out what’s going on. Frustrating though.

Leonard


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