Look for a filename.ldb (filename is the name you use for your family
file) file in the folder where your family file is located. Delete that
file if you find it, it is a file created when the family file is opened
to warn that the file is in use and may be left behind if you have a
computer crash of if Legacy crashes. It may also be left behind by the
Hints, LFS and Legacy Charting modules.
Brian Kelly
On 31-Jul-17 3:01 PM, Carolyn Smith wrote:
I hope some of you can help me with this problem. It began 2 days ago when
I tried to open Legacy. I received the following message: "It appears that
this family file is opened by another user. Basic editing and navigating is
OK but there are several features that will not work correctly if more than
one user is in the file. For example if one user is clearing all tagged
individuals and another is tagging individuals then the two operations will
conflict with each other without notice to you." I have searched for any
open searches and have no problems using Legacy for data entry.
When I attempt to back-up my file to close, I receive the following
message: "The requested file operation cannot be performed because it
appears that the family file is being used by another program. Close any
other programs like Legacy Charting or other Ad-on programs that are using
this family file and then click the OK button to continue or click Cancel
to stop the requested operation." Thus I have not been able to back up any
of my recent work.
I checked my Temp Folder and found 2 files: ~DF5F4707676928CCCF.TMP
and ~DF671D923BBE0BF894.TMP,
relating to Legacy, which I cannot delete since they are "currently being
used."
Any help with this very frustrating issue would be greatfully received!!
Carolyn Smith
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