I had to cancel my existing full access account in order to get the deal.

What a mess.

On Thu, Sep 14, 2017 at 11:52 AM, Dave Keeney <[email protected]> wrote:

> Just an FYI to current subscribers trying to get the deal. I was also able
> to do it but it wasn't as easy as indicated.
>
> When I called they told me that it was only for new subscribers. I
> explained some of the messages on this board but he said there were only 10
> reps and no one was giving the deal to existing users. That might be why
> some people are saying they can't get the deal.
>
> He then said he'd check with his manager. After a long wait he came back
> saying he was able to do it. He apologized profusely and was able to get it
> accomplished.
>
> So just be warned that all of the reps may not know yet. So if at first
> you don't succeed try, try, again.
>
> On Wed, Sep 13, 2017 at 4:43 PM, CE WOOD <[email protected]> wrote:
>
>> I also have had MyHeritage Site and Data memberships for many years.
>> Today I converted my two separate memberships into the new all-in-one
>> Complete Package. The cost for me, in WA state was $125.29.It will renew
>> yearly (if on auto renewal) on September 13 for the price-lock of $125.29.
>>
>>
>> Hurry! The offer is running out!
>>
>> CE
>>
>>
>> ------------------------------
>> *From:* LegacyUserGroup <[email protected]> on
>> behalf of bobsgenealogy <[email protected]>
>> *Sent:* Tuesday, September 12, 2017 6:28 AM
>> *To:* Legacy User Group
>> *Subject:* Re: [LegacyUG] Hello from MyHeritage + 2 unique offers
>>
>> I did the same thing - I have been a MyHeritage customer for a few years
>> - I just called and they gave me the same offer with no new email or new
>> name - as Vivian said ‘it was easy and they were as nice as pie’.
>>
>> On 11Sep, 2017, at 8:05 PM, Vivian Gullickson White <[email protected]>
>> wrote:
>>
>> I don't know why people ASSUME that they can't get the deal because they
>> already have a subscription. I called and asked and got it. I didn't have
>> to sign up with a new name, or cancel, or anything. It was easy and they
>> were nice as pie.
>>
>> Secondly, the price lock mention was in the email. It states
>>
>> "PLUS: Those who subscribe before Sunday night, September 10, will enjoy
>> a *Price-Lock Guarantee*. For as long as you keep the subscription, the
>> price will remain 50% discounted and will never increase in the future.
>> This is a unique offer that MyHeritage is giving *only* to Legacy users
>> and webinar viewers."
>>
>> When you click on the link, it brings you to MyHeritage and the last
>> sentence on the second paragragh says very clearly that the price is
>> locked. https://www.myheritage.com/partner/LegacyFamilyTreeC
>> ompleteSep17?utm_source=partner_legacy&utm_medium=
>> email&utm_campaign=legacy_summer_offer&utm_content=complete
>>
>>
>> On Mon, Sep 4, 2017 at 3:22 PM, JoAnne Flynn <[email protected]> wrote:
>>
>>> Sign up using a different email and credit card how would they know
>>>
>>> Josie Flynn
>>> 703 628-2100 <(703)%20628-2100>
>>> [email protected]
>>>
>>> On Sep 4, 2017, at 5:33 PM, Anne Hildrum <[email protected]> wrote:
>>>
>>> Well one way is to cancel the subscription, and most likely they will
>>> come up with a better deal.
>>>
>>> I know several people who have done that, and MH wants them back and
>>> give them a better offer.
>>>
>>>
>>>
>>> Anne
>>>
>>>
>>>
>>> *From:* LegacyUserGroup [mailto:[email protected]
>>> <[email protected]>] *On Behalf Of *Wendy Edwards
>>> *Sent:* Monday, September 4, 2017 10:15 PM
>>> *To:* [email protected]
>>> *Subject:* Re: [LegacyUG] Hello from MyHeritage + 2 unique offers
>>>
>>>
>>>
>>> Easy - basic economics.
>>>
>>>
>>>
>>> The reason that My Heritage is making this special offer is to grow
>>> their market. They already have subscribers, who, at least the vast
>>> majority, don't need cossetting to remain. Exisiting customers are unlikely
>>> to put themselves through the difficulty and time of creating new accounts.
>>>
>>>
>>>
>>> The way for My Heritage to make more money is with new customers, not
>>> giving money away via special deals to existing ones.
>>>
>>> *Sent:* Tuesday, September 05, 2017 at 4:16 AM
>>> *From:* "Rick Koelz" <[email protected]>
>>> *To:* "Legacy User Group" <[email protected]>
>>> *Subject:* Re: [LegacyUG] Hello from MyHeritage + 2 unique offers
>>>
>>> *Don't miss your chance to get this exclusive low price for Legacy
>>> Family Tree users!* This limited time offer will expire on September
>>> 10, 2017!
>>> ** Eligible for new MyHeritage paying subscribers only*
>>>
>>>
>>>
>>> It always ticks me off when *EXISTING, LOYAL* customers are exempt from
>>> special deals.
>>>
>>> Should I cancel my current subscription and wait until the 9th and sign
>>> up for this deal? Or should I delete my current MyHeritage account and tree
>>> and sign up with a new identification
>>> --
>>>
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>>>
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